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Call Center Training Programs in Pune: Boost Your Career

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(5)
locationImg Pimple Saudagar, Pune
4 yrs of Exp
L&D professional with 15 years plus exp in Training adults and students of all age group
Tutor's home

I am a Voice and Accent / Communications/ Soft Skills & a Behavioral Trainer. I can offer courses related to the above and Spoken English (Basic/ Intermediate / Advanced) courses at home. Apart from this, i undertake training related to people and self-management including grooming and workplace behaviours. Hence the target audience i can cater to includes right from school kids to working professionals and beyond. I bank on the students' strengths to build their confidence and capabilities. My training techniques are mostly experiential in nature, learner-centric and practical in nature.

Datta Deshmukh

He is a brilliant teacher. I strongly recommend him.

Also teaches: Spoken English, Phonics and more
L&D professional with 15 years plus exp in Training adults and students of all age group
Tutor's home

I am a Voice and Accent / Communications/ Soft Skills & a Behavioral Trainer. I can offer courses related to the above and Spoken English (Basic/ Intermediate / Advanced) courses at home. Apart from this, i undertake training related to people and self-management including grooming and workplace behaviours. Hence the target audience i can cater to includes right from school kids to working professionals and beyond. I bank on the students' strengths to build their confidence and capabilities. My training techniques are mostly experiential in nature, learner-centric and practical in nature.

Datta Deshmukh

He is a brilliant teacher. I strongly recommend him.

Also teaches: Spoken English, Phonics and more
locationImg Sinhgad Road , Pune
14 yrs of Exp
rsIcon 200 per hour
Online Classes Online Classes
Student's Home

I am a certified trainer and working in a call centre. I have got 14 years of experience in BPO/KPO/IT fields. I have been training new joiners as well as conduct refresher training programs. I am sure my proven track record would help you learn English in short period of time.

Online Classes Online Classes
Student's Home

I am a certified trainer and working in a call centre. I have got 14 years of experience in BPO/KPO/IT fields. I have been training new joiners as well as conduct refresher training programs. I am sure my proven track record would help you learn English in short period of time.

locationImg Uruli Kanchan, Pune
17 yrs of Exp
Sudip : BE,Six sigma black belt,Itil,Project mgmt and call center experience (25 years)
Online Classes Online Classes

These courses are for teenagers and college students and students looking for options. Contact center experience more than 11 years.

Also teaches: Class 10 Tuition, Six Sigma Training and more
Sudip : BE,Six sigma black belt,Itil,Project mgmt and call center experience (25 years)
Online Classes Online Classes

These courses are for teenagers and college students and students looking for options. Contact center experience more than 11 years.

Also teaches: Class 10 Tuition, Six Sigma Training and more
(4)
locationImg Baner, Pune
3 yrs of Exp
Soft Skill and Voice and Accent Trainer.
Student's Home
Tutor's home

Training is not a profession but a passion for me.I have been into training field for more than two years now. Wherein I have trained into corporate and institutes. Training modules where I am good at will be: communication skills, presentation skills, personality development, writing skills, have conducted voice and accent modules and many more. I am a certified trainer from British Connections and I hope my learning helps others to achieve their goals in their lives.

Also teaches: Behavioural Training, Computer and more
Soft Skill and Voice and Accent Trainer.
Student's Home
Tutor's home

Training is not a profession but a passion for me.I have been into training field for more than two years now. Wherein I have trained into corporate and institutes. Training modules where I am good at will be: communication skills, presentation skills, personality development, writing skills, have conducted voice and accent modules and many more. I am a certified trainer from British Connections and I hope my learning helps others to achieve their goals in their lives.

Also teaches: Behavioural Training, Computer and more
locationImg Pimple Saudagar, Pune
Enhancing Excellence
Tutor's home

Training is a course that enhances or helps to develop specific knowledge or skills of employees / professional / Individuals to improve performance in their current roles. The focuses of the training are on the growth and future performance, rather than an immediate job role, as development is extensive. Effective training is a necessity that helps professionals and individuals to enhance their required skills in their current position. Training helps to expertise new procedures and reinforces existing protocols. ... Every company needs to observe and identify its own internal needs to develop an effective training strategy In today’s competitive and challenging era, Individuals are expected to have fast learning abilities so the industries can reduce their in-house costs and their time to train the employees to meet today’s professional demands. DN Centre is an India based training & development centre offering eminent training solutions to our clients. We provide training solutions to individuals looking to sharpen their communication and soft skills. Our precise and in-depth training covers everything what industries expect from their professionals. Our focus is to train you in Soft skills and enhance your skills to facilitate employability. Enhancing competency drives professionals through a path of successful career. We work collaboratively with you to provide diverse solutions tailored to equip you to learn new skills, build competencies to succeed.

Also teaches: Interview Skills, Soft Skills Training and more
Enhancing Excellence
Tutor's home

Training is a course that enhances or helps to develop specific knowledge or skills of employees / professional / Individuals to improve performance in their current roles. The focuses of the training are on the growth and future performance, rather than an immediate job role, as development is extensive. Effective training is a necessity that helps professionals and individuals to enhance their required skills in their current position. Training helps to expertise new procedures and reinforces existing protocols. ... Every company needs to observe and identify its own internal needs to develop an effective training strategy In today’s competitive and challenging era, Individuals are expected to have fast learning abilities so the industries can reduce their in-house costs and their time to train the employees to meet today’s professional demands. DN Centre is an India based training & development centre offering eminent training solutions to our clients. We provide training solutions to individuals looking to sharpen their communication and soft skills. Our precise and in-depth training covers everything what industries expect from their professionals. Our focus is to train you in Soft skills and enhance your skills to facilitate employability. Enhancing competency drives professionals through a path of successful career. We work collaboratively with you to provide diverse solutions tailored to equip you to learn new skills, build competencies to succeed.

Also teaches: Interview Skills, Soft Skills Training and more
(1)
locationImg Sinhagad Road, Pune
15 yrs of Exp
rsIcon 500 per hour
Communication Trainer/Spoken English Online Classes
Online Classes Online Classes
Tutor's home

I have been training for the past 8 years.

Ramdas Dole

Call Center Training

Communication Trainer/Spoken English Online Classes
Online Classes Online Classes
Tutor's home

I have been training for the past 8 years.

Ramdas Dole

Call Center Training

locationImg Nigdi, Pune
Enhancing Excellence
Online Classes Online Classes
Tutor's home

Training is a course that enhances or helps to develop specific knowledge or skills of employees / professional / Individuals to improve performance in their current roles. The focuses of the training are on the growth and future performance, rather than an immediate job role, as development is extensive. Effective training is a necessity that helps professionals and individuals to enhance their required skills in their current position. Training helps to expertise new procedures and reinforces existing protocols. ... Every company needs to observe and identify its own internal needs to develop an effective training strategy In today’s competitive and challenging era, Individuals are expected to have fast learning abilities so the industries can reduce their in-house costs and their time to train the employees to meet today’s professional demands. DN Centre is an India based training & development centre offering eminent training solutions to our clients. We provide training solutions to individuals looking to sharpen their communication and soft skills. Our precise and in-depth training covers everything what industries expect from their professionals. Our focus is to train you in Soft skills and enhance your skills to facilitate employability. Enhancing competency drives professionals through a path of successful career. We work collaboratively with you to provide diverse solutions tailored to equip you to learn new skills, build competencies to succeed.

Also teaches: Soft Skills Training, Corporate Training and more
Enhancing Excellence
Online Classes Online Classes
Tutor's home

Training is a course that enhances or helps to develop specific knowledge or skills of employees / professional / Individuals to improve performance in their current roles. The focuses of the training are on the growth and future performance, rather than an immediate job role, as development is extensive. Effective training is a necessity that helps professionals and individuals to enhance their required skills in their current position. Training helps to expertise new procedures and reinforces existing protocols. ... Every company needs to observe and identify its own internal needs to develop an effective training strategy In today’s competitive and challenging era, Individuals are expected to have fast learning abilities so the industries can reduce their in-house costs and their time to train the employees to meet today’s professional demands. DN Centre is an India based training & development centre offering eminent training solutions to our clients. We provide training solutions to individuals looking to sharpen their communication and soft skills. Our precise and in-depth training covers everything what industries expect from their professionals. Our focus is to train you in Soft skills and enhance your skills to facilitate employability. Enhancing competency drives professionals through a path of successful career. We work collaboratively with you to provide diverse solutions tailored to equip you to learn new skills, build competencies to succeed.

Also teaches: Soft Skills Training, Corporate Training and more
locationImg Wanowrie, Pune
3 yrs of Exp
Tutor
Tutor's home

- I am a professional trainer who specializes in life skills, accent neutralization and English communication, - I think no trainee is untrainable and no question is a wrong question. - Im one of the blessed few who have made their passion their profession.

Also teaches: Soft Skills Training, HR Training and more
Tutor
Tutor's home

- I am a professional trainer who specializes in life skills, accent neutralization and English communication, - I think no trainee is untrainable and no question is a wrong question. - Im one of the blessed few who have made their passion their profession.

Also teaches: Soft Skills Training, HR Training and more
Smrithesh K S Call Center Training trainer in Pune
locationImg Hadapsar, Pune
10 yrs of Exp
Influential Strategist
Online Classes Online Classes

Over 10 years of BPO experience in Bangalore & Pune, capable of providing various training programs. Certificates such as Train the Trainer , Six Sigma Green Belt, Lean Cadet, Soft Skills & Effective Communication gives an advantage of a profound trainer. Currently working as Assistant Manager - Operations with an Australian BPO for Voice & Non Voice. While possessing proficiency in MS-Office applications, successfully transitioned an insurance process from Australia to India

Also teaches: Leadership Training, Interview Skills and more
Influential Strategist
Online Classes Online Classes

Over 10 years of BPO experience in Bangalore & Pune, capable of providing various training programs. Certificates such as Train the Trainer , Six Sigma Green Belt, Lean Cadet, Soft Skills & Effective Communication gives an advantage of a profound trainer. Currently working as Assistant Manager - Operations with an Australian BPO for Voice & Non Voice. While possessing proficiency in MS-Office applications, successfully transitioned an insurance process from Australia to India

Also teaches: Leadership Training, Interview Skills and more
(29)
locationImg Kesnand, Pune
8 yrs of Exp
English Speaking Trainer,Confidence Coach ,Personality Development Trainer
Tutor's home

What's so special about me is my ability to understand my student's needs and customize my training sessions as per their requirement.I am skilled at spoken English and Hindi with 2 years of relevant experience and a personality development trainer with 7 years of relevant experience.Along with that i conduct classes for IELTS , English language and grammar upto class 10th for both CBSE and ICSE boards. I have always been appreciated by my students for patience, activity based sessions which improves their self confidence and i also provide counselling to my students as and when required during the sessions.

English Speaking Trainer,Confidence Coach ,Personality Development Trainer
Tutor's home

What's so special about me is my ability to understand my student's needs and customize my training sessions as per their requirement.I am skilled at spoken English and Hindi with 2 years of relevant experience and a personality development trainer with 7 years of relevant experience.Along with that i conduct classes for IELTS , English language and grammar upto class 10th for both CBSE and ICSE boards. I have always been appreciated by my students for patience, activity based sessions which improves their self confidence and i also provide counselling to my students as and when required during the sessions.

locationImg Warje, Pune
5 yrs of Exp
Communications Specialist
Online Classes Online Classes
Tutor's home

My profile is a mix blend of various professions based on my interest and experience. BPO industry has been a wider platform in augmenting and developing my managerial skills from an associate to Process Expert/ Trainer to a Leader in TCS and Team Coach in WNS, Pune. - Green Belt Project is an achievement through the implemented process in TCS, Pune (Telstra Telecom process of Australia) - Being an IATA certified professional, I have a fair experience with Emirates Airlines, Dubai, as a Fare Auditor and Investigation Expert. - Counselling and Organizing GD (general discussion) forums in Gems International, Dubai and Cambridge International, Pune, has been a remarkable milestone in terms of health management, stress management and time management with parents and students. - Child Nutritionist at Gems International, Dubai, Indian High School, Dubai and Cambridge International, Pune. - Association with Creative field is a life long arena. Copywriting and Content writing is of great interest which has showcased my thoughts into visuals through Brochures and Brand Manuals for various companies in India and abroad.

Also teaches: IATA, Corporate Training and more
Communications Specialist
Online Classes Online Classes
Tutor's home

My profile is a mix blend of various professions based on my interest and experience. BPO industry has been a wider platform in augmenting and developing my managerial skills from an associate to Process Expert/ Trainer to a Leader in TCS and Team Coach in WNS, Pune. - Green Belt Project is an achievement through the implemented process in TCS, Pune (Telstra Telecom process of Australia) - Being an IATA certified professional, I have a fair experience with Emirates Airlines, Dubai, as a Fare Auditor and Investigation Expert. - Counselling and Organizing GD (general discussion) forums in Gems International, Dubai and Cambridge International, Pune, has been a remarkable milestone in terms of health management, stress management and time management with parents and students. - Child Nutritionist at Gems International, Dubai, Indian High School, Dubai and Cambridge International, Pune. - Association with Creative field is a life long arena. Copywriting and Content writing is of great interest which has showcased my thoughts into visuals through Brochures and Brand Manuals for various companies in India and abroad.

Also teaches: IATA, Corporate Training and more
locationImg Ragvilas Society Koregaon Park, Pune
rsIcon 500 per hour
Online Classes Online Classes

Motivated and detail-oriented professional with strong organizational and communication skills. Proven ability to handle multiple responsibilities efficiently in fast-paced environments. Known for being a quick learner, a reliable team player, and dedicated to delivering high-quality results. Seeking to contribute my skills and experience to a dynamic organization that offers growth opportunities.

Online Classes Online Classes

Motivated and detail-oriented professional with strong organizational and communication skills. Proven ability to handle multiple responsibilities efficiently in fast-paced environments. Known for being a quick learner, a reliable team player, and dedicated to delivering high-quality results. Seeking to contribute my skills and experience to a dynamic organization that offers growth opportunities.

locationImg Pune, Pune
9 yrs of Exp
Trainer
Student's Home

I can teach each and every topics very easily and make it stronger for the students.

Also teaches: Personal Grooming, Soft Skills Training and more
Trainer
Student's Home

I can teach each and every topics very easily and make it stronger for the students.

Also teaches: Personal Grooming, Soft Skills Training and more
locationImg Baner, Pune
6 yrs of Exp
Achieve your IELTS Goal with Expert Guidance and Proven Success
Online Classes Online Classes
Tutor's home

Spoken English, Personality Development, Accent Neutralization, Soft Skills, Foreign Languages (German, French, Spanish, Japanese), CAT, GMAT, GRE, IELTS and TOEFL with 8 years experience into training.

Also teaches: Computer, Accent Training Classes and more
Achieve your IELTS Goal with Expert Guidance and Proven Success
Online Classes Online Classes
Tutor's home

Spoken English, Personality Development, Accent Neutralization, Soft Skills, Foreign Languages (German, French, Spanish, Japanese), CAT, GMAT, GRE, IELTS and TOEFL with 8 years experience into training.

Also teaches: Computer, Accent Training Classes and more
(1)
locationImg Chinchwad, Pune
Tutor's home

SPC Education Centre Provide “Free Computer Education” Through Our Study Centre (Franchisee) All Over India As Per "National Computer Literacy Mission" Govt. Of India

Also teaches: Class 7 Tuition, Computer and more
Tutor's home

SPC Education Centre Provide “Free Computer Education” Through Our Study Centre (Franchisee) All Over India As Per "National Computer Literacy Mission" Govt. Of India

Also teaches: Class 7 Tuition, Computer and more
locationImg Vadgaon Budruk, Pune
5 yrs of Exp
Effective teaching with skill development
Online Classes Online Classes
Student's Home
Tutor's home

I have been giving private tuition's to various age groups since the age of 16 n much before that as well.I have always been the topper in my school as well as college and thus have abundant knowledge which i keep enhancing with time. I have always believed that knowledge should not only reflect in ones mark sheet but also in ones personality and with this belief I make sure that my students don't only excel in studies but also co curricular activities which includes public speaking elocution speeches etc I have always taken teaching as my passion. The best part of teaching is that it not only keeps me close to the knowledge stream but also I get to interact with different individuals who require different amount of attention and thus a different style of teaching. Therefore I don't have fixed style. It changes as per the requirements of the students. My favorite subject is English and also social science, science and evs. Also I believe in knowing more about a topic than what is there in the books. Therefore I do a lot of research myself and thus share the knowledge I gain.

Also teaches: Career Counselling, Spoken English and more
Effective teaching with skill development
Online Classes Online Classes
Student's Home
Tutor's home

I have been giving private tuition's to various age groups since the age of 16 n much before that as well.I have always been the topper in my school as well as college and thus have abundant knowledge which i keep enhancing with time. I have always believed that knowledge should not only reflect in ones mark sheet but also in ones personality and with this belief I make sure that my students don't only excel in studies but also co curricular activities which includes public speaking elocution speeches etc I have always taken teaching as my passion. The best part of teaching is that it not only keeps me close to the knowledge stream but also I get to interact with different individuals who require different amount of attention and thus a different style of teaching. Therefore I don't have fixed style. It changes as per the requirements of the students. My favorite subject is English and also social science, science and evs. Also I believe in knowing more about a topic than what is there in the books. Therefore I do a lot of research myself and thus share the knowledge I gain.

Also teaches: Career Counselling, Spoken English and more
locationImg Sasane Nagar, Pune
Online Classes Online Classes
Tutor's home

I am having over 15 years of experience in Training and HR Management. Have worked with various industries in Recruitment, Service and IT/ITES industries. I was involved in HR and Training the employees for developing their potentialities and effective communication skills. I worked with CyberSource Consultants for their Recruitment & Training for 6 years, then with Gati Ltd. (Logistics Company) and 3 Global Services for a cumulative 5 years; with Tangerine - Human Capital Management for 3 years, where I delivered training and recruitment for corporate in the hospitality, retail and IT industries. My trainings include: Art of English – Grammar (Basic / Intermediate / Advance) Effective Use of Body Language Attitude Training Business English Effective Communication Skills Mastery in Interview Skills Group Discussions Presentation Skills Personality Development Public Speaking Role Plays Voice & Accent Enhancement Feedback Management Balancing the IQ & EQ

Online Classes Online Classes
Tutor's home

I am having over 15 years of experience in Training and HR Management. Have worked with various industries in Recruitment, Service and IT/ITES industries. I was involved in HR and Training the employees for developing their potentialities and effective communication skills. I worked with CyberSource Consultants for their Recruitment & Training for 6 years, then with Gati Ltd. (Logistics Company) and 3 Global Services for a cumulative 5 years; with Tangerine - Human Capital Management for 3 years, where I delivered training and recruitment for corporate in the hospitality, retail and IT industries. My trainings include: Art of English – Grammar (Basic / Intermediate / Advance) Effective Use of Body Language Attitude Training Business English Effective Communication Skills Mastery in Interview Skills Group Discussions Presentation Skills Personality Development Public Speaking Role Plays Voice & Accent Enhancement Feedback Management Balancing the IQ & EQ

locationImg Kothrud, Pune
Online Classes Online Classes

BPO

Online Classes Online Classes

BPO

locationImg Chinchwad, Pune
Online Classes Online Classes
Tutor's home

Home Tuition: From 5th Standard to 12th Standard for CBSE and ICSE Group Tuition: From 5th Standard to 12th Standard for CBSE and ICSE Coaching : From 5th Standard to 12th Standard for CBSE and ICSE Study Materials :For (th,10th,11th ,12th) Study Materials : For Engineering and Medical Entrance Exams. Home Tuition and coaching classes: For Spoken English and Personalty development We are also planning to come up with coaching classes and interview preparation for banking and railways Recruitment exams.

Also teaches: BSc Tuition, Class 9 Tuition and more
Online Classes Online Classes
Tutor's home

Home Tuition: From 5th Standard to 12th Standard for CBSE and ICSE Group Tuition: From 5th Standard to 12th Standard for CBSE and ICSE Coaching : From 5th Standard to 12th Standard for CBSE and ICSE Study Materials :For (th,10th,11th ,12th) Study Materials : For Engineering and Medical Entrance Exams. Home Tuition and coaching classes: For Spoken English and Personalty development We are also planning to come up with coaching classes and interview preparation for banking and railways Recruitment exams.

Also teaches: BSc Tuition, Class 9 Tuition and more
locationImg Kharadi, Pune
Tutor's home

KISAAN Infotech known for its wide range services such as Key staffing corporate training & placement center, Information Systems, and etc., We are tied up with MNCs within India and outside india too. Our recruitment are both for IT & NON IT SECTORS. We follow the trend of placing the students according to their skills and knowledge.

Also teaches: Content Writing, Non-Verbal Aptitude and more
Tutor's home

KISAAN Infotech known for its wide range services such as Key staffing corporate training & placement center, Information Systems, and etc., We are tied up with MNCs within India and outside india too. Our recruitment are both for IT & NON IT SECTORS. We follow the trend of placing the students according to their skills and knowledge.

Also teaches: Content Writing, Non-Verbal Aptitude and more
locationImg Visharant Wadi, Pune
2 yrs of Exp
Online Classes Online Classes
Student's Home

18 Months In a Domestic BPO as a Trainer. 1 Year Conducting Private tutions for Computer Subjects.

Also teaches: BCA Tuition, Computer Hardware and more
Online Classes Online Classes
Student's Home

18 Months In a Domestic BPO as a Trainer. 1 Year Conducting Private tutions for Computer Subjects.

Also teaches: BCA Tuition, Computer Hardware and more
locationImg Pimple Saudagar, Pune
Soft Skills and Spoken English Experts
Online Classes Online Classes
Tutor's home

Lyceum means a place for “higher education”. The definition varies, for us – this is the place of “TRANSFORMATION”. Established in 2014 , this is the brain child of 3 visionaries and founders , with the sole of aim of empowering the individuals to learn to communicate , express themselves and be capable to meet the requirement of any environment that they wish to be part of. We work with individuals, educational institutions and corporates.

Also teaches: Spoken English, Leadership Training and more
Soft Skills and Spoken English Experts
Online Classes Online Classes
Tutor's home

Lyceum means a place for “higher education”. The definition varies, for us – this is the place of “TRANSFORMATION”. Established in 2014 , this is the brain child of 3 visionaries and founders , with the sole of aim of empowering the individuals to learn to communicate , express themselves and be capable to meet the requirement of any environment that they wish to be part of. We work with individuals, educational institutions and corporates.

Also teaches: Spoken English, Leadership Training and more
locationImg Pashan, Pune
5 yrs of Exp
Online Classes Online Classes
Tutor's home

Freelance Training Professional with 5 years of experience in the Training Domain Training Expertise – Spoken English Soft Skills Telephone Etiquettes Personality Development & Grooming (Entry Level Candidates) Facilitation Skills Train the Trainer Programs Creating Effective Presentations Currently empanelled with – Seed InfoTech, Speak Well & Let’s Talk Training Institute

Online Classes Online Classes
Tutor's home

Freelance Training Professional with 5 years of experience in the Training Domain Training Expertise – Spoken English Soft Skills Telephone Etiquettes Personality Development & Grooming (Entry Level Candidates) Facilitation Skills Train the Trainer Programs Creating Effective Presentations Currently empanelled with – Seed InfoTech, Speak Well & Let’s Talk Training Institute

locationImg Dhayari, Pune
Tutor's home

Unleash the Miracles in Your Mind..!! Mission Vision: - To be the best one stop Consulting, Training & HR Solutions company. Mission: - To provide Innovative & cost effective Consulting, Training & HR solutions to its clients & provide maximum customer satisfaction. Description The Company, Organization or this Society consists of people i.e. Minds. Mind has an unlimited storehouse of untapped power. This power when utilized and implemented in the right way creates Miracles in life. We at Miracle Mind are working at Unleashing this untapped power to create miraculous results for an Individual which in return positively impacts Society, Company, and Organization etc. Miracle Mind has been formed with the intention to provide all Consulting, Training & HR Solutions under one roof with innovative & cost-effective solutions. The main focus being on providing customer satisfaction & tailor-made solutions to its customers, the company works to provide solutions not only to its clients but also to the society as a whole. Our core offering is designed to provide end to end customized Business Solutions to our esteemed clients. Right from the beginning in every process and every operation of the organization there has never been room for compromise on quality. Focus being on verticals like Manufacturing, Insurance, Telecom, Banking & Finance, IT & ITES, etc.

Also teaches: Soft Skills Training, Spoken English and more
Tutor's home

Unleash the Miracles in Your Mind..!! Mission Vision: - To be the best one stop Consulting, Training & HR Solutions company. Mission: - To provide Innovative & cost effective Consulting, Training & HR solutions to its clients & provide maximum customer satisfaction. Description The Company, Organization or this Society consists of people i.e. Minds. Mind has an unlimited storehouse of untapped power. This power when utilized and implemented in the right way creates Miracles in life. We at Miracle Mind are working at Unleashing this untapped power to create miraculous results for an Individual which in return positively impacts Society, Company, and Organization etc. Miracle Mind has been formed with the intention to provide all Consulting, Training & HR Solutions under one roof with innovative & cost-effective solutions. The main focus being on providing customer satisfaction & tailor-made solutions to its customers, the company works to provide solutions not only to its clients but also to the society as a whole. Our core offering is designed to provide end to end customized Business Solutions to our esteemed clients. Right from the beginning in every process and every operation of the organization there has never been room for compromise on quality. Focus being on verticals like Manufacturing, Insurance, Telecom, Banking & Finance, IT & ITES, etc.

Also teaches: Soft Skills Training, Spoken English and more
locationImg Chinchwad, Pune
3 yrs of Exp
Student's Home

I am a globally certified corporate trainer my expertise lies in voice and accent training , customer service skills training , MTI reduction, Soft Skills such as conflict Resolution, Emotional Intelligence, 6 thinking hatts, reinforcement of positive vibes , BPO Training, Accent Neutralization, Personalized English Coaching for students & Professionals & Business English For Corp orates.

Also teaches: Marketing Training, Team Building Training and more
Student's Home

I am a globally certified corporate trainer my expertise lies in voice and accent training , customer service skills training , MTI reduction, Soft Skills such as conflict Resolution, Emotional Intelligence, 6 thinking hatts, reinforcement of positive vibes , BPO Training, Accent Neutralization, Personalized English Coaching for students & Professionals & Business English For Corp orates.

Also teaches: Marketing Training, Team Building Training and more

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    Key highlights about Call Center Training Classes

    Free Demo Class
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    Available
    Average Price
    :
    INR 525/hr
    Total Available
    :
    39
    Class Format
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    Online or Offline classes

    Why Call Center Training is Essential in Pune

    Unlock Your Potential with Call Center Training in Pune

    Are you looking to kickstart a career in the bustling world of customer service and communication? Pune offers a fantastic range of call center training classes designed to equip you with the skills and confidence you need to excel. Whether you're a fresh graduate or looking to switch careers, the right training can open doors to numerous opportunities.

    Why Choose Call Center Training?

    Call centers are the heart of many businesses, serving as the primary point of contact for customers. As such, skilled call center professionals are always in demand. Here’s why investing in call center training is a smart move:

    • High Demand: Companies across various sectors continually seek proficient customer service representatives.
    • Versatile Skills: You'll develop communication, problem-solving, and technical skills applicable across industries.
    • Career Growth: Many entry-level positions in call centers offer clear paths for advancement into supervisory and management roles.
    • Competitive Salaries: With experience and specialized skills, you can earn a competitive salary in the call center industry.

    What to Expect from Call Center Training Classes

    Call center training classes in Pune cover a wide array of essential topics to prepare you for the job. Here’s a glimpse of what you can expect:

    • Communication Skills: Learn effective verbal and written communication techniques to handle diverse customer interactions.
    • Customer Service Techniques: Master the art of providing exceptional customer service, resolving complaints, and building customer loyalty.
    • Product Knowledge: Gain in-depth knowledge about the products or services you'll be supporting, enabling you to answer customer queries accurately.
    • Technical Proficiency: Become proficient in using call center software, CRM systems, and other essential tools.
    • Accent Neutralization: Perfect your pronunciation and intonation to communicate clearly with customers from different regions.
    • Conflict Resolution: Develop strategies for handling difficult customers and resolving conflicts professionally.

    Key Skills You'll Gain

    These skills are crucial for success in a call center environment:

    • Active Listening: Pay close attention to customer needs and concerns.
    • Empathy: Understand and share the feelings of customers to build rapport.
    • Problem-Solving: Identify issues quickly and implement effective solutions.
    • Time Management: Handle multiple tasks efficiently and prioritize customer requests.
    • Stress Management: Remain calm and professional under pressure.

    BPO Call Center Training in Pune

    BPO (Business Process Outsourcing) call centers are a significant part of Pune's economy. Training in this area focuses on the specific needs of outsourced customer service, including:

    • Industry-Specific Knowledge: Understand the nuances of different industries, such as finance, healthcare, and technology.
    • Process Optimization: Learn how to streamline processes and improve efficiency in a BPO setting.
    • Data Security: Implement best practices for protecting customer data and maintaining confidentiality.

    Choosing the Right Training Institute

    Selecting the right training institute is crucial for your success. Consider the following factors:

    • Reputation: Look for institutes with a proven track record of producing successful graduates.
    • Course Curriculum: Ensure the curriculum covers all the essential topics and is aligned with industry standards.
    • Experienced Trainers: Learn from experienced professionals who have worked in the call center industry.
    • Placement Assistance: Choose an institute that offers placement assistance to help you find a job after completing your training.

    Pune offers a vibrant environment for call center training, with numerous institutes providing quality education and placement opportunities. By investing in the right training, you can unlock your potential and embark on a rewarding career in the dynamic world of customer service. So, take the plunge and transform your career today!


    FAQ

    What are the basic eligibility criteria for joining a call center training class in Pune?

    Most call center training programs require candidates to have completed at least their high school education. Good communication skills in the local language and a basic understanding of computers are also expected.

    How long is the typical call center training course?

    The duration of a call center training course can vary. It may range from a few weeks to a few months, depending on the depth of the curriculum and the specific skills being taught.

    Will I get a job after completing the call center training?

    Many training institutes offer placement assistance to help students find jobs after completing the course. However, job placement depends on your performance during the training, your communication skills, and the current job market.

    What kind of salary can I expect after completing a call center training in Pune?

    The starting salary for a call center professional in Pune can vary based on the company, the specific role, and your skill level. On average, you can expect a starting salary ranging from INR 1.8 to 2.5 lakhs per year.

    Are there any specific skills that I need to focus on to excel in a call center job?

    Yes, focus on improving your communication skills, active listening, problem-solving abilities, and computer proficiency. Additionally, being able to handle stress and remain calm under pressure is highly valued in call center roles.

    Reviews for top Call Center Training Classes

    Average Rating
    (5.0)

    2 Reviews

    P
    Datta attended Call Center Training
    star star star star star
    19 Jul, 2014
    "He is a brilliant teacher. I strongly recommend him. "
    S
    Ramdas attended Call Center Training
    star star star star star
    25 Feb, 2014
    "Call Center Training "

    Call Center Training Questions

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    The person who has asked this question is surprised to know that the person concerned is working in a...

    Call Center Training Lessons

    IJP questions for postion of a Team Leader of BPO/Call Cneter.

    What qualities and skills do you possess that make you a strong candidate for a team leader role in our BPO organization? Can you provide examples of...

    IJP questions for postion of a Team Leader of BPO/Call Cneter.

    What qualities and skills do you possess that make you a strong candidate for a team leader role in our BPO organization? Can you provide examples of...

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