Mrs.Kanika was my trainer when i was working at Genpact. She is very good at English. I have learnt Grammar, Punctuation & Pronunciation. Our batch had an awesome time during the training. She is very friendly and caring as well.We were taught how to take calls. She made sure that all the sessions were interesting by conducting games, JAM and grouping all of us into teams. So we used to have fun too while learning.I still cherish all those moments.