I would like to share my feedback on the Business Analyst training conducted by Nikki. The sessions were well structured, engaging, and delivered with clarity. Nikki demonstrated strong command over core BA concepts, including requirement gathering, stakeholder analysis, business process modelling, BRD preparation, and Agile-Scrum practices. She simplified complex topics and consistently connected them to practical, real-world examples, which helped improve overall understanding. Her training style was interactive, and she encouraged participation rather than one-way instruction. The case studies and exercises provided useful exposure to elicitation techniques, workflow diagrams, user stories, acceptance criteria, and gap analysis. Nikki’s explanations on how a Business Analyst should communicate with cross-functional teams were particularly helpful, especially her focus on documentation discipline, meeting etiquette, and structured communication. She was patient, approachable, and ensured that even beginners could follow the subject comfortably. One area that could be enhanced is the inclusion of more demonstrations on tools such as JIRA, Confluence, MS Visio, and Balsamiq. However, the foundational clarity she provided forms a strong base for future tool-specific learning. Overall, the training was productive, insightful, and delivered with professionalism and dedication. I would strongly recommend her sessions to aspiring and practicing analysts without any hesitation at all.
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