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Call Center Training Classes > Call Center Training in Delhi > M M.

M M. Call Center trainer in Delhi

M M.

experience 11 yrs of Exp
locationImg Dwarka, Delhi
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To Be is To Do!

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Everyone has a different learning style, but the same content to learn. Over the years, I have understood that in order to really comprehend an area of subject, we have to first understand where and how we can use that knowledge. Most of us are motivated enough be OK with "average." Whatever that "average" is, is also enough to make us excellent. All we need to do is stay interested and curious. And, this is where I come in. I can and will generate that "interest and curiosity" in you to raise the bar.

Languages Spoken

English

Hindi

Education

Amphitheater High School, Tucson, AZ - USA 1999

Honors Diploma

Hindu College 2005

Bachelor of Arts (B.A.)

Address

Dwarka, Delhi, India - 110059

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Teaches

Call Center Training Classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

11

Communication Skills Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

11

Spoken English classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Spoken English classes

12

Lived or Worked in English Speaking Country

Yes

Awards and Recognition

Yes

Certification

None

Profession

Tutor

Language of instruction offered

English to English, Hindi to English

Citizen of English Speaking Country

Yes

Class strength catered to

One on one/ Private Tutions

Teaching done in

Vocabulary, English Grammar, Basic Spoken English

Teaching at

Home

HR Training classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in HR Training classes

12

HR training offered in

Job design and analysis, Attrition and Retention, Training and Development, Selection and Recruitment, Performance Management

Interview Skills Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

12

Personality Development Training Classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

12

Soft Skills Training Classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

12

Softskills Training Offered

Creative Problem Solving Skills Training

BA Tuition

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in BA Tuition

13

Field tutored for

English, Psychology, Philosophy

Type of class

Regular Classes, Crash Course

Class strength catered to

One on one/ Private Tutions

Taught in School or College

No

BA English Subjects

Academic Writing and Composition, Soft Skills, British Literature: 18th Century, Indian Writing in English, Technical Writing, Research Methodology, Language, Literature and Culture, English/MIL Communication, Creative Writing, Text and Performance, Business Communication, American Literature, Literary Criticism, Literary Theory, British Poetry and Drama: 14th to 17th Centuries, British Poetry and Drama: 17th and 18th Centuries, Literature of the Indian Diaspora, English Language Teaching, Language and Linguistics, European Classical Literature

BA Psychology Subjects

Organizational Behavior, Inter-Group Relations, Understanding Psychological Disorders, Emotional Intelligence, Psychological Skills In Organizations, Stress Management, Development of Psychological Thought, Community Psychology, Introduction to Psychology, General Psychology, Psychological Perspectives In Education, Psychology At Work, Effective Decision Making, Educational Psychology, Selection & Training, Human Resource Management, Personal Growth And Development, Psychological Research

Teaching Experience in detail in BA Tuition

BA English Honors - 2002 - 2005 | Hindu College DU 5+ years of teaching 13+ Organizational | Soft Skills| Behavioral | Psychological Development

Advanced Placement Tests Coaching classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Advanced Placement Tests Coaching classes

6

AP subjects catered to

World History, English Language & Composition

Sales Training classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

7

Internet & Email Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Internet & Email Training

13

Course Content Development Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Course Content Development Training

10

Corporate Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Corporate Training

12

Accent Training Classes classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Accent Training Classes classes

13

Reviews

No Reviews yet!

Answers by M M.

Answered on 16/12/2016

Ask a Question Ask a Question

Post a Lesson Post a Lesson

I am a tutor and I get good responses from students for communication training (advanced) and spoken... ...more
I am a tutor and I get good responses from students for communication training (advanced) and spoken...

The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and... ...more
The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and then decide the topic for the day. There are many formats available for discourses, and they always assess a person's comprehension and construction of response. In the process, you will discover an 'n' number of topics to cover, today and for tomorrow.
Answer Answers 57 Comments Comments
Dislike Bookmark

Answered on 22/11/2016 +7 Language/Hindi Language/Certification Exam Coaching/Foreign Education Exam Coaching/Advanced Placement Tests Coaching/English Language & Composition

Ask a Question Ask a Question

Post a Lesson Post a Lesson

If a child is reading aloud and is maintaining meaning, is it necessary that I correct every word he misreads?

Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire... ...more
Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire sentence, in French. Please be gentle but correct all. It will only improve the student's grasp of the language, it will not hurt the student ability to make sense of the language. Be gentle, and let the student know what you intend to do, clearly.
Answer Answers 42 Comments Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Functional Training/HR Training +1 Functional Training/HR Training/Training and Development

Ask a Question Ask a Question

Post a Lesson Post a Lesson

I am an L&D Manager and hence its imperative for me to work with the communications training department,... ...more
I am an L&D Manager and hence its imperative for me to work with the communications training department,...

Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths.... ...more
Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths. IT or ITES or BPO or any other, you should increase your understanding of what your learners world and environment revolves around.
Answer Answers 10 Comments Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Tuition/BA Tuition +1 Tuition/BA Tuition/Indian Writing in English

Ask a Question Ask a Question

Post a Lesson Post a Lesson

What is a computer?

Hi Deepak, A computer is a cheap imitation of our brain.
Answer Answers 30 Comments Comments
Dislike Bookmark

Answered on 30/09/2016

Ask a Question Ask a Question

Post a Lesson Post a Lesson

what is english?

Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate... ...more
Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate in when their languages are not comprehended. English is the lnaguage of peace and it is the language that declares war as well. As a language it is symbolic of ancient Anglo openess towards open trade and tolerance of other languages. Most of its words have roods in Latin, French, Germa, Sanskrit and other tribal dialects of the ancient world. Speaking, strictly for the language of English. Well, it is like any other language. It is as difficult to learn as the learner's lack of motivation, and as easy to learn as the learner's determination. It is not poenetic, which means, what you write is not what you speak. It is formal and informal and derogatory, but so is any other language on the planet. There are languages, however which don't have words such as war and crime in their vocabulary, so English is also a language of introducing concepts foreing to people. English is a way of life that is welcoming of other's way of life. In short, English is whatever you want it to be. Fun, challenging, alienating, compassionate, etc. So, what is English to you? Job offer, impressing others, social staus, or just a fun way of expressing your thoughts... You decide. Regards, MM
Answer Answers 40 Comments Comments
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Teaches

Call Center Training Classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

11

Communication Skills Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

11

Spoken English classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Spoken English classes

12

Lived or Worked in English Speaking Country

Yes

Awards and Recognition

Yes

Certification

None

Profession

Tutor

Language of instruction offered

English to English, Hindi to English

Citizen of English Speaking Country

Yes

Class strength catered to

One on one/ Private Tutions

Teaching done in

Vocabulary, English Grammar, Basic Spoken English

Teaching at

Home

HR Training classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in HR Training classes

12

HR training offered in

Job design and analysis, Attrition and Retention, Training and Development, Selection and Recruitment, Performance Management

Interview Skills Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

12

Personality Development Training Classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

12

Soft Skills Training Classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

12

Softskills Training Offered

Creative Problem Solving Skills Training

BA Tuition

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in BA Tuition

13

Field tutored for

English, Psychology, Philosophy

Type of class

Regular Classes, Crash Course

Class strength catered to

One on one/ Private Tutions

Taught in School or College

No

BA English Subjects

Academic Writing and Composition, Soft Skills, British Literature: 18th Century, Indian Writing in English, Technical Writing, Research Methodology, Language, Literature and Culture, English/MIL Communication, Creative Writing, Text and Performance, Business Communication, American Literature, Literary Criticism, Literary Theory, British Poetry and Drama: 14th to 17th Centuries, British Poetry and Drama: 17th and 18th Centuries, Literature of the Indian Diaspora, English Language Teaching, Language and Linguistics, European Classical Literature

BA Psychology Subjects

Organizational Behavior, Inter-Group Relations, Understanding Psychological Disorders, Emotional Intelligence, Psychological Skills In Organizations, Stress Management, Development of Psychological Thought, Community Psychology, Introduction to Psychology, General Psychology, Psychological Perspectives In Education, Psychology At Work, Effective Decision Making, Educational Psychology, Selection & Training, Human Resource Management, Personal Growth And Development, Psychological Research

Teaching Experience in detail in BA Tuition

BA English Honors - 2002 - 2005 | Hindu College DU 5+ years of teaching 13+ Organizational | Soft Skills| Behavioral | Psychological Development

Advanced Placement Tests Coaching classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Advanced Placement Tests Coaching classes

6

AP subjects catered to

World History, English Language & Composition

Sales Training classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

7

Internet & Email Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Internet & Email Training

13

Course Content Development Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Course Content Development Training

10

Corporate Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Corporate Training

12

Accent Training Classes classes

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in Accent Training Classes classes

13

No Reviews yet!

Answers by M M.

Answered on 16/12/2016

Ask a Question Ask a Question

Post a Lesson Post a Lesson

I am a tutor and I get good responses from students for communication training (advanced) and spoken... ...more
I am a tutor and I get good responses from students for communication training (advanced) and spoken...

The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and... ...more
The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and then decide the topic for the day. There are many formats available for discourses, and they always assess a person's comprehension and construction of response. In the process, you will discover an 'n' number of topics to cover, today and for tomorrow.
Answer Answers 57 Comments Comments
Dislike Bookmark

Answered on 22/11/2016 +7 Language/Hindi Language/Certification Exam Coaching/Foreign Education Exam Coaching/Advanced Placement Tests Coaching/English Language & Composition

Ask a Question Ask a Question

Post a Lesson Post a Lesson

If a child is reading aloud and is maintaining meaning, is it necessary that I correct every word he misreads?

Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire... ...more
Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire sentence, in French. Please be gentle but correct all. It will only improve the student's grasp of the language, it will not hurt the student ability to make sense of the language. Be gentle, and let the student know what you intend to do, clearly.
Answer Answers 42 Comments Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Functional Training/HR Training +1 Functional Training/HR Training/Training and Development

Ask a Question Ask a Question

Post a Lesson Post a Lesson

I am an L&D Manager and hence its imperative for me to work with the communications training department,... ...more
I am an L&D Manager and hence its imperative for me to work with the communications training department,...

Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths.... ...more
Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths. IT or ITES or BPO or any other, you should increase your understanding of what your learners world and environment revolves around.
Answer Answers 10 Comments Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Tuition/BA Tuition +1 Tuition/BA Tuition/Indian Writing in English

Ask a Question Ask a Question

Post a Lesson Post a Lesson

What is a computer?

Hi Deepak, A computer is a cheap imitation of our brain.
Answer Answers 30 Comments Comments
Dislike Bookmark

Answered on 30/09/2016

Ask a Question Ask a Question

Post a Lesson Post a Lesson

what is english?

Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate... ...more
Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate in when their languages are not comprehended. English is the lnaguage of peace and it is the language that declares war as well. As a language it is symbolic of ancient Anglo openess towards open trade and tolerance of other languages. Most of its words have roods in Latin, French, Germa, Sanskrit and other tribal dialects of the ancient world. Speaking, strictly for the language of English. Well, it is like any other language. It is as difficult to learn as the learner's lack of motivation, and as easy to learn as the learner's determination. It is not poenetic, which means, what you write is not what you speak. It is formal and informal and derogatory, but so is any other language on the planet. There are languages, however which don't have words such as war and crime in their vocabulary, so English is also a language of introducing concepts foreing to people. English is a way of life that is welcoming of other's way of life. In short, English is whatever you want it to be. Fun, challenging, alienating, compassionate, etc. So, what is English to you? Job offer, impressing others, social staus, or just a fun way of expressing your thoughts... You decide. Regards, MM
Answer Answers 40 Comments Comments
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