What are the qualities needed for a communication skills trainer?

Tainers need to constantly refresh and extend their repertoire of skills. But an essential start point is to understand exactly what those skills and qualities look like. The following list reflects many of the skills and qualities needed by trainers, not in an exhaustive way but as markers to map out the territory. Role skills: Presentation - structuring and communicating ideas, using visual aids Facilitation - managing activities, eliciting contributions and learning One-to-one - coaching, counselling, mentoring, advising, assessing Consultancy - investigating, diagnosing, advising, evaluating, partnering Trending The strategic importance of continuous training The state of employee engagement Trouble-shooter - insightful, innovative, dogged, a skilful rebel Design - designing courses, materials, activities, opportunities, e-literate Personal skills & qualities: Communication - listening, questioning, explaining, giving feedback Interpersonal - building relationships, sensitivity, handling conflict Assertiveness - confidence, challenging and supporting, negotiating Flexibility - responsive, creative, adaptable, manage change Expertise - knowledgeable, experienced, insightful, up to date Organisational skills: Team working - egalitarian, supportive, dependable, collaborative Self-management - managing stress, time and work, self starting, learning Influencing - instigating and driving change, winning support Strategic - co-ordinating, planning, leadership, linking, thinking Problem solving - getting things done, working with operational difficulties Business - financial, marketing, customer care, managing information. read less