Munnekollal, Bangalore, India - 560037
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3 Students Class Location
Online (video chat via skype, google hangout etc)
Student's Home
Tutor's Home
Years of Experience in Salesforce Administrator Training
10
Teaching Experience in detail in Salesforce Administrator Training
From this course, You will gain expertise in using Salesforce CRM for operating both small-scale and large-scale businesses and also in managing all the interactions with every customer. After mastering all the concepts of Salesforce from basic to advanced level, it will be easy for an individual to clear various Salesforce certification exams. Salesforce Administrator Training Deliverables 1. Introduction to Salesforce Platform: Learn core Salesforce concepts, architecture, and navigation. 2. User Management & Security: Manage users, permissions, and data access securely. 3. Data Management: Handle data import, validation, and quality maintenance. 4. Customization & Configuration: Customize objects, fields, and page layouts to fit business needs. 5. Automation Tools: Automate workflows and processes using Flow and Process Builder. 6. Reports & Dashboards: Create insightful reports and dashboards for analytics. 7. Sales & Service Cloud Fundamentals: Manage sales, service, and customer support processes. 8. Practical Hands-On Projects: Apply learning through real-world Salesforce scenarios. 9. Assessment & Certification Preparation: Practice with quizzes, mock exams, and interview prep. Learning Outcomes: Gain skills to configure, automate, and manage Salesforce environments effectively.
UrbanPro Certified Tutor
For Business Analysis Training
Class Location
Online (video chat via skype, google hangout etc)
Student's Home
Tutor's Home
Years of Experience in Business Analysis Training Classes
10
Teaching Experience in detail in Business Analysis Training Classes
Salesforce Certified Professional/ Salesforce Admin and Business Analyst Trainer. Key Skills: • Undertake product research, competitive analysis, develop & validate hypotheses, pitch positioning, share insights, forecast impact, build product roadmap and work with cross-functional teams to execute on the roadmap • Assess product performance through feedback from existing customers and use the feedback to improve the product • Translate business strategy into product strategy • Own the product roadmap • Execute product strategy • Drive action throughout the organization to get products to market • Plan and carry out product launches • Manage product profitability and commercial success – own the business case • Provide insight to stakeholders on the product and market • Provide product marketing with insights on key differentiators and messages • Write high-level requirements • Manage all aspects of in-life products, including customer feedback, requirements, and issues • Articulate the product vision • Track releases • Handled various Salesforce Projects (Sales cloud, Service cloud, Community Cloud, Marketing cloud, CPQ) pertaining to industries such as Health cloud, Telecommunication, Education cloud, Auditing and Inspection, Insurance • Tools Used: Microsoft Visio, Draw.Io, Jira, Confluence, MS Office, Invision, Figma, Lucid Chart • Have worked on Agile and waterfall methodology with Scrum. • Interaction with client, Requirement gathering, Grooming stories, Managing Product Backlog, Team handling, Providing demo to clients. • Creating User stories, Process flow diagrams test cases, wireframes with the UI designer • Managing Scrum Events i.e. Scrum Call , Sprint planning, Sprint review, Sprint retrospective meetings Managing the Sprint and Sprint Backlog, Team Management
5 out of 5 7 reviews
Asmita P Bal
"I sincerely appreciate the way you conducted the training on Business Analysis and Salesforce Business Analysis. The sessions not only deepened my understanding of the fundamentals of business analysis but also expanded my perspective on how technology can be harnessed effectively to create value. I particularly found it insightful how you explained the synergy between operations and technology, making it clear how the two can complement each other to drive efficiency and innovation. Additionally, your guidance on different domains, APIs, and how systems are integrated gave me a well-rounded view of the larger ecosystem, which I had not been exposed to before. These learnings have been extremely valuable in broadening my outlook and equipping me with knowledge that I can practically apply in my professional journey. Thank you for your structured approach, real-world examples, and for making complex concepts accessible and engaging. "
Pratyasha Sahu
"Learning Salesforce Business Analysis was a great experience. The way concepts were explained with real examples made it so much easier to understand. I really liked how the sessions were interactive, and I feel more confident now about applying what I learned in real projects. "
Anand
"This tutor is highly recommended. His deep technical proficiency in Salesforce was evident, resulting in an extremely beneficial learning experience. The sessions demonstrated an impressive ability to provide in-depth knowledge that directly translates to practical application "
Suprit Sahu
"His subjects content and way of explanation was fantastic. He explains with real time example , which will make the discussion intresting. "
Tanwi Gupta
"Salesforce BA training was well structured and highly relevant to my role .Amit’s delivery was clear ,focused and paced appropriately make it easy to follow even complex Salesforce Concepts. Thanks a lot to Amit "
Sailendra Gupta
"Learning Salesforce with Amit was a valuable experience.He explained Complex concepts with clarity and provided hand on training in a key area like CRM fundamentals, reporting .His Interactive teaching style and real world example made the session practical and engaging.Thanks to Amit for guidance. "
Avinash Jagadeesha
Salesforce Consultant
"Vijayalakshmi was very knowledgeable and thorough in teaching the python course, she is very punctual and provided the right guidance to the students, and makes sure students understand the foundation concepts very well. Happy to hire for future courses also. "
Answered on 20/08/2020 Learn IT Courses/Salesforce Developer
Hi Aayushi,
Salesforce is the world's no1 Customer relationship management(CRM) tool which is used to manage all your happy customers. It may be an industry we talk about, they have their sales, services and marketing teams, and salesforce is the best platform to handle all those.
Salesforce originated from the cloud computing concept where all your data are stored in the cloud. The company don't have to worry about the setup of hardware, software and their infrastructure configuration anymore. It would help if you had useful internet and a laptop/desktop/ mobile to open a browser and log in to Salesforce org, and you can configure and customise your complete project in that.
I hope the answer helped you.
Let me know if you have any further queries.
Answered on 15/07/2020 Learn IT Courses/Data Analysis/Cluster Analysis
Hi Prafulla,
Since I have 6+years experience working as a business analyst, here are the fee things you need to know for a BA Related job:
1. Make sure you are aware of a particular industry, i.e. healthcare, insurance, telecommunications etc
2. Make sure you are aware of a platform, i.e. Salesforce, Vlocity etc
3.you are required to interact with clients and collect requirements from them; you will have to analyse them and groom them.
4. You should know any ticketing tool, i.e. JIRA or service now, where you would be creating stories/requirements received from clients.
These are the basic requirements for a BA role.
I hope my answer helped you.
Answered on 15/07/2020
I would suggest you learn Salesforce Administrator first and then try learning sales cloud and service cloud. Since you already have an MBA background, it would be easy for you to work as a Salesforce manager in any of the company. But be sure you have the certification for Salesforce admin, sales and service cloud.
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Munnekollal, Bangalore 
