ITIL V3 Intermediate Training near me in Pune, India

I have a good experience in training and certification for ITIL V3 Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Along with it I am a soft skill trainer too.

§ Total 8+ years’ experience in IT Service Management with expert level experience in Transition Projects, Major Incident Manager, Incident Management, Problem Management, Change Management, Service Improvement, Team/People Management, Service Level Management, Continual Service Improvement § ITIL V3 Foundation Certified professional § Certified in Service Transition in ITIL V3 from APMG, UK § Certified in Service Operations in ITIL V3 from APMG, UK § Certified in CSI in ITIL V3 from APMG, UK § ITIL® Service Offerings and agreements Certified § EXIN Accredited Trainer for ITIL® § ITIL® Operation Support and Analysis Certified § ITIL® MALC Certified § ITIL® V3 Expert Certified § Helped one of the Indian Insurance Companies to launch customer portal with integration of CMS and customer portal. Also helped in Implementing escalation matrix into CMS for escalating customer complaints § Leaded a team of 4 associates to prepare ITIL Courseware from Foundation to Expert level and got the same accredited by relevant body § Conducted more than 200 workshops on all ITIL modules & ITSM discipline in different organizations like IBM, EDS, CSC, Ericsson, HSBC Software Development India, Just Dial, Tech Mahindra, Bank of Tanzania, GE, BCMS, HCL, Comviva, Amdocs, Accenture etc § Experienced in implementing and customizing ITSM solutions through consulting and training channels for IT industries following Service Management as core practice § Experience in performing current state assessment, GAP analysis before recommending changes in existing or new process, technology framework according to the business requirement § As an Exin accredited trainer and Examiner; supervise and provide assistance for candidates taking accredited examinations § Provide consultancy services in the areas of identifying process or tools improvement and Implementing ITSM/ITIL right from requirement gathering till knowledge transfer § Specialized in conducting online trainings. Presenting online seminars as a speaker, presenter on ITIL Topics

We are an accredited IT training provider offering courses and exams in IT Service Management (ITIL), Project and Program Management (PRINCE2, PMP, MSP), Governance (COBIT), Cloud Computing, Standards (ISO), Quality (Six Sigma). We differentiate ourselves with our quality of training - our trainers are highly-experienced IT Industry professionals with good communication skills who are able to share their knowledge and experience acquired by working in leading IT companies and global clients. The team is led by our director and chief trainer, Mr. Rajesh Lekhrajani, who has more than 20 years of experience in the IT industry. We provide the flexibility of conducting batches on weekdays and weekends, on customer premises (corporate) or our venues, and we can conduct training with small batch sizes so that the scheduled batches don't get cancelled due to less number of participants.

IEVISION IT SERVICES Pvt. Ltd. is a Global Training and Certification Provider, based in India and accredited by PEOPLECERT, PECB & APMG for 145 countries. Till date, more than 11000 + Professionals across the globe are trained on various trainings like ITIL Foundation till Expert Level, PMP, PRINCE 2, Cloud Computing, COBIT 5, CISSP, CISA, CISM, TOGAF, ISO 27001, ISO 20000, ISO 22301, ISO 24762 and ISO 31000. - AXELOS, APMG and PECB Accredited Global Training and Examination Provider - IEVISION Consultants will prepare you for ITIL Expert with each Module -You will be prepared as Industry Consultant i.e. equipped with Process Design, Customization, Improvement & Delivery Practices - AXELOS Accredited ITIL Expert Trainer & Consultants with 17+Yrs. of experience and trained more than 11,000 Professionals across countries - 100% Certification Warranty based on Quality of training (if fail, IEVISION will re-pay the certification cost). - Excellent Pre & Post Professional Training Support - Very Affordable Pricing with high Quality Training - Case Study & Live Projects Based Training Workshop - Accredited Course-ware by Respective Certification Body - Proven Track record

I am a highly motivated and focused personality with an objective to pursue a challenging career in leading and progressive research organization offering opportunities for utilizing my skills towards the growth of the organization. I am an Service Now Certified System Admin and have almost a 3+ year IT experience and well versed knowledge of ITSM and ITIS. I am certified with ITIL Foundation and ITIL Service Operations.Core Competencies include handling ServiceNow projects, JIRA Project Administration and development, Confluence Administration and working with integration process.

ITIL Trainer .