ITIL Implementation Training near me in Pune, India

Implemented ITIL practices for large telecom account and number of maintenance/support projects.

I have a good experience in training and certification for ITIL V3 Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Along with it I am a soft skill trainer too.

§ Total 8+ years’ experience in IT Service Management with expert level experience in Transition Projects, Major Incident Manager, Incident Management, Problem Management, Change Management, Service Improvement, Team/People Management, Service Level Management, Continual Service Improvement § ITIL V3 Foundation Certified professional § Certified in Service Transition in ITIL V3 from APMG, UK § Certified in Service Operations in ITIL V3 from APMG, UK § Certified in CSI in ITIL V3 from APMG, UK § ITIL® Service Offerings and agreements Certified § EXIN Accredited Trainer for ITIL® § ITIL® Operation Support and Analysis Certified § ITIL® MALC Certified § ITIL® V3 Expert Certified § Helped one of the Indian Insurance Companies to launch customer portal with integration of CMS and customer portal. Also helped in Implementing escalation matrix into CMS for escalating customer complaints § Leaded a team of 4 associates to prepare ITIL Courseware from Foundation to Expert level and got the same accredited by relevant body § Conducted more than 200 workshops on all ITIL modules & ITSM discipline in different organizations like IBM, EDS, CSC, Ericsson, HSBC Software Development India, Just Dial, Tech Mahindra, Bank of Tanzania, GE, BCMS, HCL, Comviva, Amdocs, Accenture etc § Experienced in implementing and customizing ITSM solutions through consulting and training channels for IT industries following Service Management as core practice § Experience in performing current state assessment, GAP analysis before recommending changes in existing or new process, technology framework according to the business requirement § As an Exin accredited trainer and Examiner; supervise and provide assistance for candidates taking accredited examinations § Provide consultancy services in the areas of identifying process or tools improvement and Implementing ITSM/ITIL right from requirement gathering till knowledge transfer § Specialized in conducting online trainings. Presenting online seminars as a speaker, presenter on ITIL Topics

SkillMetrix is the One Stop for all your Training Needs. We do provide training and certification programs on Business Process Management framework and Best Practices followed in the industry like IT Service Management - ITIL (All Modules), ISO 20000 Foundation Project Management - PRINCE2 Foundation & Practitioner, Project Management Professional (PMP) from PMI and many others Quality Management - ISO 20000 Foundation Security Management - ISO 27001/2 Foundation Governance - CobiT 5 Foundation Product Management - TOGAF and many other certifications pertaining to Business Management process and also we are capable to delivery any technical training requirements. At SkillMetrix, we strongly believe in nurturing & enhancing skills. We have the Capabilities to align business with IT and at par with the best in the Industry, since we have the skills, technology & experienced professionals committed to deliver High Performance. Our Service Management, Project Management, Enterprise Architecture, Security, Governance and Best Practices are based on a various industry standards like ITIL®, ISO/IEC 20000, ISO 27001, COBIT®, TOGAF, PRINCE2®, PMP® & ACP®

SkillMetrix is one stop to fulfill all training needs to nurture & enhance skills of individuals and corporate. We are dedicated to deliver best quality training's across the globe using various delivery modes with 100% passing warranty. Our vision is to become one of the leading global Knowledge Provider to enhance the Skills of the people which eventually help organization to achieve customer satisfaction. We have the team of vast and varied industry experience consultants/trainers having in-depth knowledge in their respective knowledge areas. Vision To become one of the leading global Knowledge Provider to enhance the Skills of the people which eventually help organization to achieve customer satisfaction. Mission To Deliver Best in Quality Training's ensuring people are equipped with Knowledge and Expertise required in their field. Values CUSTOMER DELIGHT is our priority. QUALITY DELIVERABLE is our foundation. At SkillMetrix, we strongly believe in nurturing & enhancing skills. We have the Capabilities to align business with IT and at par with the best in the Industry, since we have the skills, technology & experienced professionals committed to deliver High Performance. Our Service Management, Project Management, Enterprise Architecture, Security, Governance and Best Practices are based on a various industry standards like ITIL®, ISO/IEC 20000, ISO 27001, COBIT®, TOGAF, PRINCE2®, PMP® & ACP®

1) Spent 16 years in IT and gathered experience of IT in all angles. Provided consultancy in IT Service Management across the globe. 2) Certified ITIL, PMP and PRINCE2 professional 3) Certified Trainer 4) Currently doing PD in psychotherapy & Counselling 4) Conducted the following trainings a) Basic and Advanced Global Support & Services - CDAC b) Transforming Knowledge Management with upcoming IT trends - P.E.S. Modern College c) Bridge to Corporate Culture - Sinhgad Institute d) Cyber Laws - ABIT, Satara e) Soft skills and Stress Management - Raymond Provided career counselling to many students. Does personality test for many students Does Handwriting improvement courses using Wrightright methods Does Multi Intelligence testing using BrainX DMIT. Currently developing Agile platform for Android based App development. Loves interacting with young students.

Skillogic is founded in the year 2010 as registered private limited company in Amsterdam. In early 2012, the company adapted rapid expansion strategy to cater services across Europe, UK , USA and India. As on today, Skillogic is well known for its training services in most major cities in Europe, UK and India viz., Amsterdam, Rotterdam, London, Birmingham, Bangalore, Hyderabad, Chennai , Delhi and Mumbai. Skillogic is today one of the leading global professional training providers.

At SOFTOOLS COMPUTERS, we deal in Training and Services such as; Computer Sales, Annual Maintenance and Networking. We have a good customer base which also includes corporate clients, government organizations, software companies, manufacturing units, consultancy firms, chartered accounting firms, Architects firms, Airlines, Advocates, educational institutions, Event management companies, etc. Following is our partial client list.

At SOFTOOLS COMPUTERS, we deal in Training and Services such as; Computer Sales, Annual Maintenance and Networking. We have a good customer base which also includes corporate clients, government organizations, software companies, manufacturing units, consultancy firms, chartered accounting firms, Architects firms, Airlines, Advocates, educational institutions, Event management companies, etc. Following is our partial client list.

NovelVista Learning Solutions is the global and leading Accredited Training Organization (ATO) for ITIL, PRINCE2, Lean Six Sigma, Agile Scrum Master, CSM, MSP, PMP, Cloud Computing, ISO 20000/27002, COBIT5 & TOGAF9 .

More than 200 trained professionals

NovelVista Learning Solutions is a professionally managed training organization with specialization in certification courses. It was established in 2011. The core management team consists of highly qualified professionals with vast industry experience. NovelVista is an Accredited Training Organization (ATO) to conduct all levels of ITIL Courses. We also conduct training on Apache Hadoop, Six Sigma, ISO 20000/27000 & Agile Methodologies. Our trainers are industry experts having 12+ years of rich industry experience and they have trained 1000s of participants in India as well as in foreign countries. We are proudly associated with large number of medium and big organizations to provide training and consultancy services. Some of our corporate customers are Sungard, Sulzer, GSK, Clariant & Zeon Solutions. We have trained thousands of participants from almost all the organizations from ITSM industry. Due to our excellent training quality and the commitment to deliver 100% customer satisfaction, there are large number of participants joining in groups from various organizations like Wipro, Cognizant, HP, Mphasis, IBM, iGate, TCS, Infosys, Sungard, etc. As of the date, we have our regular training batches in Pune, Mumbai, Chennai and Bengaluru. We have also delivered the trainings in Mangalore, Coimbatore, Nagpur and other cities. If there is a group of people interested to join any training, we can deliver that in any location.

We are a group of professionals who are working with a single minded approach, to deliver customer satisfaction. Be it Consulting, Solutioning or Training, always Customer First