Greater awareness of grooming and etiquette skills helps trainees to increase their poise and confidence. This will significantly change the impact that the trainees make in any formal, professional and social situations.

Topics Covered

Making a Great First Impression: How to present yourself to people How to make proper introductions, Paying & Receiving Compliments, Small Talk & Networking Developing Your Professional and Personal Image Managing Different Personalities Greeting and Introductions Greeting Components The Protocol of Shaking Hands Introductions Introductory Scenarios Addressing Individuals Body Language: Understanding body language and its significant role in communication Etiquette of Dressing: The do’s and don’ts in dressing Understand various dress codes for different occasions Clothes and Corporate Culture Personal Props and Accessories for Men and Women Cell Phone Etiquette Business Card Etiquette Behavior outside the workplace Office parties Client invitations Entertaining customers Business Protocol Corporate Protocol Languages Dress Code Forms of Address Greetings Social Situations Dining Do's & Don'ts Gift Giving

Who should attend

Anyone who is looking for enhanced life skills

Pre-requisites

No Pre-requisites

What you need to bring

Notepad and Pens

Key Takeaways

Enhanced social skills Greater confidence to interact with people from all walks of life Ability to make a positive first impression Ability to make a lasting impression Improvement in overall appearance