This training program aims at aiding trainees to write effective emails.

Topics Covered

E-Mail Etiquette General etiquette Sending effective messages Form and tone of the messages Responding to messages Organizing the different parts of an email: Effective Writing Writing effective emails: Getting to the point Being concise Paragraphing Use of lists Framing effective questions Tone Choosing the right tone Conversational tone Punctuation and grammar Organizing your thoughts Structuring paragraphs and sentences Writing to keep the reader engaged Writing to a known audience Writing to an unknown audience Softening a negative message

Who should attend

Anyone wanting to increase productivity at the workplace.

Pre-requisites

No Prerequisites

What you need to bring

Notepads and Pens

Key Takeaways

Improve the effectiveness of your communication Increase productivity Gain Confidence