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Melissa F.

Vashi, Mumbai, India - 400703

Melissa F. Call Center trainer in Mumbai

Melissa F.

Trainer

Vashi, Mumbai, India - 400703.

97 Students taught

5.0

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Overview

I would like to take this opportunity to introduce myself as Ms Melissa Francis based out of Mumbai. A graduate in Humanities and Computers with over 11 years of experience in Academics, Quality, Training and Organizational Development. Having headed a couple of local, regional and national training units, I share my experiences in my workshops, and I would like to do the same for your present and future assignments.
As an inspiring speaker and corporate trainer of fame, I believe that people understand and learn more through doing. Consequently, my seminars and workshops are highly participated and action-oriented.
I have conducted training's programs for the corporate sector ranging from Hospitality, Telecommunications, Call Centers, Retail and also the student community in many parts of India.
My workshops are well known for their high-quality content backed by my unique and entertaining style of delivery. My energising sessions are insightful and stimulate participants to unleash their natural energies, fulfil their potential and creating an intense desire for success and personal excellence.
I am seeking serious work in the Academics and the Learning and Development field. Consultancy and retainer ship positions suit me well. In that way, I can study the actual needs of the students and execute some long-term improvements.
Some of the training methodologies included are the description of theory, reinforcement of the method by case studies, practical examples of implementation where appropriate games, role plays and resolution of queries is by question and answer.
I have dedicated my professional life to the propagation of the message, which is respecting the divinity, recognising the uniqueness and the infinite potential in every individual and the importance of being a good human being.

Languages Spoken

English

Hindi

Marathi

Education

SNDT 2003

Bachelor of Arts (B.A.)

Address

Vashi, Mumbai, India - 400703

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Call Center Training Classes

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Call Center Training Classes

12

Gallery (134)

Leadership

Be Remarkable

Motivational Training

The Two Choice

The Fires of Imagination

Control Yout Thoughts for Succ...

Positive Thinking

You Are the One

Best

Personal Goal Setting

Children Development Stage

Children Development Stage

Children Development Stage

+125 Photos

Documents (9)

SpeaACs

SpeACs

SpeACs - Abstract

Train the Trainer

Leadership Training

Resilience- An Essential Trait

Leadership @ The Ship that needs...

Time Management

The Hidden Role in Life and the...

Reviews (99)

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5.0 out of 5.0 99 reviews

Melissa F. https://s3-ap-southeast-1.amazonaws.com/tv-prod/member/photo/75505-small.jpg Vashi
5.00599
Melissa F.
S

"It was great experience it enhanced my thought process. I learned the importance of general awareness, confidence, leadership, team coordination and it also helped me to remove my stage fear. Thanks so much to change my life. "

Melissa F.
A

"Our company had organized a session for personality development a few months ago. Melissa had conducted the entire session for a few months and had helped me and my entire team to inculcate confidence while we speak and have changed and she has taken our office ettiquetes to a next level.I really appreciate the efforts taken by her and her team. Thanks to the SOAR team. "

Melissa F.
A

"It was very good experience. I have improved a lot by attending a session. I would suggest everyone to attend session once you will come to know how important it is for your future growth in organization as well as personal growth. Thanks a lot Melissa for giving your valuable time for our growth. "

Melissa F.
A

"The sessions has helped me to realised the creativity within me. The experience has taught me not to underestimate yourself at any point. "

Have you attended any class with Melissa? Write a Review

FAQs

1. Which classes do you teach?

I teach Call Center Training, Communication Skills Training, Interview Skills, Personal Grooming, Personality Development Training, Sales Training and Soft Skills Training Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 12 years.

Answers by Melissa (58)

Answered on 29/05/2018 Language/Spoken English Life Skills Coaching/Soft Skills Training/Personality Development Training

JEE Mains/Advanced Hindustan University Entrance Test (HITSEE) IISAT Admission Test (IIST, Thiruvananthapuram) SLIET Entrance Test (SET) SRM Engineering Entrance Examination (SRM EEE) Admissions The Indian Institute of Aeronautics (IIA) Entrance Exam ...more
  • JEE Mains/Advanced
  • Hindustan University Entrance Test (HITSEE)
  • IISAT Admission Test (IIST, Thiruvananthapuram)
  • SLIET Entrance Test (SET)
  • SRM Engineering Entrance Examination (SRM EEE) Admissions
  • The Indian Institute of Aeronautics (IIA) Entrance Exam
Answers 12 Comments
Dislike Bookmark

Answered on 18/02/2016 Language/Spoken English

hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the... ...more
hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the messages that you convey however language is dependent on grammar for effectiveness in verbal, written and non verbal aspects of the language. Last but not the least grammar is not an art its a set of rules which can be learnt with simple day to day analogies
Answers 16 Comments
Dislike Bookmark

Answered on 14/05/2015 Life Skills Coaching/Soft Skills Training/Communication Skills Training

Vishwanath, I'm sure you have learnt a fair deal of english by now.. If any help feel free to ping me
Answers 19 Comments
Dislike Bookmark

Answered on 14/05/2015 Life Skills Coaching/Soft Skills Training/Communication Skills Training

vishwananth if i undersrtand you correctly, you are referring to the transition of a noun to pronoun and you are also callling for the difference between the two.English is a very simple language and please understand the noun is a naming word and pronoun is a replacing word.. it replaces the noun..... ...more
vishwananth if i undersrtand you correctly, you are referring to the transition of a noun to pronoun and you are also callling for the difference between the two.English is a very simple language and please understand the noun is a naming word and pronoun is a replacing word.. it replaces the noun.. for example melissa is a noun and she is a pronoun... personal pronouns are used for persons only, possessive pronouns are used for ownership etc... you can call me for more details
Answers 16 Comments
Dislike Bookmark

Answered on 10/05/2015 Life Skills Coaching/Soft Skills Training/Interview Skills

The best way is the way that you are most comfortable in. I could help you with the most appropriate way which could later become the best way for you after you are comfortable in it after practice. Call me I will provide you the needed assistance.
Answers 27 Comments
Dislike Bookmark
Call Center Training Classes 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Call Center Training Classes

12

Communication Skills Training 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Communication Skills Training

17

Courses in Communication Skills Training

Soft Skills Training Classes 5.0

Pro Of The Month Award Winner March 2017

For Soft Skills Training in Mumbai

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Soft Skills Training Classes

13

Softskills Training Offered

Personal Effectiveness Training

Interview Skills Training 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Interview Skills Training

10

Courses in Interview Skills Training

Personal Grooming Classes 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Personal Grooming Classes

7

Personality Development Training Classes 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Personality Development Training Classes

13

Sales Training classes 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Sales Training classes

12

Courses in Sales Training classes

Answers by Melissa (58)

Answered on 29/05/2018 Language/Spoken English Life Skills Coaching/Soft Skills Training/Personality Development Training

JEE Mains/Advanced Hindustan University Entrance Test (HITSEE) IISAT Admission Test (IIST, Thiruvananthapuram) SLIET Entrance Test (SET) SRM Engineering Entrance Examination (SRM EEE) Admissions The Indian Institute of Aeronautics (IIA) Entrance Exam ...more
  • JEE Mains/Advanced
  • Hindustan University Entrance Test (HITSEE)
  • IISAT Admission Test (IIST, Thiruvananthapuram)
  • SLIET Entrance Test (SET)
  • SRM Engineering Entrance Examination (SRM EEE) Admissions
  • The Indian Institute of Aeronautics (IIA) Entrance Exam
Answers 12 Comments
Dislike Bookmark

Answered on 18/02/2016 Language/Spoken English

hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the... ...more
hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the messages that you convey however language is dependent on grammar for effectiveness in verbal, written and non verbal aspects of the language. Last but not the least grammar is not an art its a set of rules which can be learnt with simple day to day analogies
Answers 16 Comments
Dislike Bookmark

Answered on 14/05/2015 Life Skills Coaching/Soft Skills Training/Communication Skills Training

Vishwanath, I'm sure you have learnt a fair deal of english by now.. If any help feel free to ping me
Answers 19 Comments
Dislike Bookmark

Answered on 14/05/2015 Life Skills Coaching/Soft Skills Training/Communication Skills Training

vishwananth if i undersrtand you correctly, you are referring to the transition of a noun to pronoun and you are also callling for the difference between the two.English is a very simple language and please understand the noun is a naming word and pronoun is a replacing word.. it replaces the noun..... ...more
vishwananth if i undersrtand you correctly, you are referring to the transition of a noun to pronoun and you are also callling for the difference between the two.English is a very simple language and please understand the noun is a naming word and pronoun is a replacing word.. it replaces the noun.. for example melissa is a noun and she is a pronoun... personal pronouns are used for persons only, possessive pronouns are used for ownership etc... you can call me for more details
Answers 16 Comments
Dislike Bookmark

Answered on 10/05/2015 Life Skills Coaching/Soft Skills Training/Interview Skills

The best way is the way that you are most comfortable in. I could help you with the most appropriate way which could later become the best way for you after you are comfortable in it after practice. Call me I will provide you the needed assistance.
Answers 27 Comments
Dislike Bookmark

Contact

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Melissa F. describes herself as Trainer. She conducts classes in Call Center Training, Communication Skills Training and Interview Skills. Melissa is located in Vashi, Mumbai. Melissa takes at students Home, Regular Classes- at her Home and Online Classes- via online medium. She has 17 years of teaching experience . Melissa has completed Bachelor of Arts (B.A.) from SNDT in 2003. She is well versed in English, Hindi and Marathi. Melissa has got 99 reviews till now with 100% positive feedback.

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