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Pooja Gupte

Manpada W Thane, Mumbai, India - 400607

Pooja Gupte Spoken English trainer in Mumbai

Platinum

Pooja Gupte

Language and Communications Trainer with over 15 years...

Manpada W Thane, Mumbai, India - 400607.

11 Students taught

5.0

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Details verified of Pooja Gupte

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Education

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Overview

I am an Experienced Senior Trainer from the BPO background. I specialize in - Language, Communications, Soft Skills and Telephone Etiquette, Voice and Accent Training Including Accent Neutralization.

I have an overall experience of 24 years. I have spent over 17 years in the BPO Industry. Out of these almost 10 years have been spent in Coaching and Training individuals for various clients - UK, US and Australia.

During this tenure I have had the opportunity to coach individuals one on one, as well as in classroom.
I have designed and delivered Advanced Communications Workshops for Supervisors and Delivered them at various locations in the country and coached Quality Analysts in Coaching and Feedback Styles which was a part of Training the Trainer.

I have undertaken floor (120+ agents) interventions for various clients and have delivered a Customer Satisfaction Index raise of over 7%. These included voice, e mail as well as chat agents.

As a part of my personal growth, I have pursued and completed my Master in Philosophy in Advaita Vedanta. I have been studying Vedanta with Swami Brahmavidananda Sarawati - disciple of Swami Dayanand Saraswati for over 12 years now. As a result of which I am well acquainted with the Sanskrit Language and help interested students in reading the scriptures. I can teach Sanskrit to students as well.

I have realized that teaching is what I wish to do. And wish to offer my services now to select audience who need and value it.

Languages Spoken

Hindi

Marathi

English

Education

MSB 1989

10th marksheet

BTE 1997

Diploma In Architecture

Kulguru Kalidas University 2005

Master of Arts (M.A.)

Address

Manpada W Thane, Mumbai, India - 400607

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Spoken English classes

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Spoken English classes

12

Age groups catered to

Above 25 yrs, 10 yrs to 25 yrs

Levels of Spoken English I teach

Basic, Advanced

Lived or Worked in English Speaking Country

No

Awards and Recognition

No

Certification

None

Demo Class Provided

Yes

Profession

Tutor

Language of instruction offered

Marathi to English, English to English, Hindi to English

Curriculum Expertise

State, CBSE

Citizen of English Speaking Country

No

Class strength catered to

Group Classes, One on one/ Private Tutions

Teaching done in

Basic Spoken English, English Grammar, Vocabulary

Teaching at

Home

Teaching Experience in detail in Spoken English classes

am an Experienced Senior Trainer from the BPO background. I specialize in - Language, Communications, Soft Skills and Telephone Etiquette, Voice and Accent Training Including Accent Neutralization. I have an overall experience of 24 years. I have spent over 17 years in the BPO Industry. Out of these almost 10 years have been spent in Coaching and Training individuals for various clients - UK, US and Australia. During this tenure I have had the opportunity to coach individuals one on one, as well as in classroom. I have designed and delivered Advanced Communications Workshops for Supervisors and Delivered them at various locations in the country and coached Quality Analysts in Coaching and Feedback Styles which was a part of Training the Trainer. I have undertaken floor (120+ agents) interventions for various clients and have delivered a Customer Satisfaction Index raise of over 7%. These included voice, e mail as well as chat agents. I have realized that teaching is what I wish to do. And wish to offer my services now to select audience who need and value it.

Gallery (4)

Introduction

Training Batch

Training Batch 2

Training Batch 3

Documents (1)

Certificate Of Excellence

Reviews (7)

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5.0 out of 5.0 7 reviews

Pooja Gupte https://s3-ap-southeast-1.amazonaws.com/tv-prod/member/photo/2571699-small.jpg Manpada W Thane
5.0057
Pooja Gupte
M

"She is very passionate about teaching. She has lots and lots of patience to deal with young 5 year old kids and believe me my daughter sits still in front of her when she is teaching. She is very creative, enthusiastic,well spoken,organized and prepared for her lectures. My daughter eagerly awaits for her class.She has a very friendly cheerful attitude. Her slides are thoughtful. Overall 10/10. "

Pooja Gupte
P

"My two daughters were inrolled with her for spoken English and grammar classes and we had noticed remarkable development in them. Not only they became better orator but also they are on confidence. Her command over written and spoken English is remarkable and her teaching methodology is very good. "

Pooja Gupte
S

"Devyani has a great command on the language. She is clear and patient with her students. She is fluent and takes the trouble to make sure that her students have understood her well. She is easy going and fun to learn from. "

Pooja Gupte
A

"She pays personal attention to each student and adopt a teaching style according to the needs of the student. It improved my language and I feel confident after learning from her. The classes were was fun. Thanks, Poojaji. "

Have you attended any class with Pooja Gupte? Write a Review

FAQs

1. Are you a native English speaker?

No

2. Which classes do you teach?

I teach Spoken English Class.

3. Do you provide a demo class?

Yes, I provide a free demo class.

4. How many years of experience do you have?

I have been teaching for 12 years.

Lessons (6)

English Language: Key To Professional Success: Syllables Part 3

Hello Everyone Hope you tried my last two tips and have found a significant difference in the way you sound. Let us get a little deeper into syllables this time. Let us do a quick recap : Syllables...

06 Aug
0 0
0
English Language: Key To Professional Success: Syllables Part 2

Hi Everyone, In the last lesson, we looked at Syllables. Today let us look at Syllable Stress. What is Syllable Stress? Out of the several syllables that make up a word one is spoken with a slight force...

22 Jul
0 0
0
English Language: Key to Professional Success: Syllables

Syllables: Syllables are the building blocks of proper pronunciation and therefore accent. What is Syllable? It is the unit of spoken sound. It is a piece of a spoken word that can be independently spoken....

16 Jul
0 0
0

Answers by Pooja Gupte (7)

Answered on 22 Jul Language/Foreign Language/Spanish Language/Female tutor

I am currently learning Spanish. It is through a website called duolingo.com. You can learn over 20 languages here for free. They have very easy exercises both literal and audio. It offers you practice, revision and assessment. Hope this helps. All the Best !!!
Answers 8 Comments
Dislike Bookmark

Answered on 18 Jul Language/Spoken English

Learn to make different words. Most of the words in the English language are forms of each other. Learn these forms grammatically, and you can make more words from a single word. For Example : friend - Noun befriend - Verb friendly - Adjective That is three words from one word. I hope this gives you... ...more

Learn to make different words. Most of the words in the English language are forms of each other. Learn these forms grammatically, and you can make more words from a single word.

For Example : 

friend - Noun

befriend - Verb

friendly - Adjective

That is three words from one word. I hope this gives you an idea. Make words on your own now.

All the Best!

Answers 456 Comments
Dislike Bookmark

Answered on 15/09/2016 Language/Spoken English Life Skills Coaching/Soft Skills Training/Personality Development Training

Hi Swati Congratulations. Now that you have started working. It is quite normal to fumble in the beginning. Gradually you will get better at your work and the confidence will grow. From the questioned that you have framed I can tell you that with some effort you can learn to communicate well in English.... ...more
Hi Swati Congratulations. Now that you have started working. It is quite normal to fumble in the beginning. Gradually you will get better at your work and the confidence will grow. From the questioned that you have framed I can tell you that with some effort you can learn to communicate well in English. You have what it takes. A problem identified is a problem half solved. Find out what you limitations are and at the same time trust your advantages. Work on your limitations and develop your strengths. You can try the following: Remember the clients are human being too and have limitations too. They will understand you. Have faith in them and give them a chance. Do not withdraw out of your fears. Speak slowly and steadily. This will give you time to think what you want to say next. It will also make you sound assertive. Maintain a steady volume when you speak. A lot of times when people are nervous they are not loud enough. Be polite and smile a lot. Dress well, groom yourself well. It is important to look good to feel confident. This should help you. If you have any more queries feel free to reach out to me. I will be glad to help you. You may want to go through my profile. If you wish you can consider being my student. I am sure you will find ways to become confident as you go along. All the best.
Answers 116 Comments
Dislike Bookmark

Answered on 15/09/2016 Language/Hindi Language Language/Spoken English

Hi Mageswari I conduct classes for Spoken English and Accent Training. Please go through my profile. In case of students not within my locality I conduct the classes through Skype. Get back to me if you wish to take this discussion further. Thanks and Regards Pooja Gupte
Answers 72 Comments
Dislike Bookmark

Answered on 15/09/2016 Language/Spoken English

Hi Archit It is ok to nervous. As long as you are willing to learn, and prepared to commit, you will definitely succeed. You may want to go through my profile. I will be happy to help if you are interested in doing a regular class with me. If that is not a possibility then you may resort to Wren and... ...more
Hi Archit It is ok to nervous. As long as you are willing to learn, and prepared to commit, you will definitely succeed. You may want to go through my profile. I will be happy to help if you are interested in doing a regular class with me. If that is not a possibility then you may resort to Wren and Martin. These are books which touch upon all aspects of Grammar. Just completing the exercises will lift your English Proficiency up several notches. For Speech you may want to watch English movies with subtitles. Below are a few names where you will find easy to grasp accent. V for Vendetta Notting Hill Bridget Jones Diary Hope this helped. All the Best
Answers 82 Comments
Dislike Bookmark
Spoken English classes 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in Spoken English classes

12

Age groups catered to

Above 25 yrs, 10 yrs to 25 yrs

Levels of Spoken English I teach

Basic, Advanced

Lived or Worked in English Speaking Country

No

Awards and Recognition

No

Certification

None

Demo Class Provided

Yes

Profession

Tutor

Language of instruction offered

Marathi to English, English to English, Hindi to English

Curriculum Expertise

State, CBSE

Citizen of English Speaking Country

No

Class strength catered to

Group Classes, One on one/ Private Tutions

Teaching done in

Basic Spoken English, English Grammar, Vocabulary

Teaching at

Home

Teaching Experience in detail in Spoken English classes

am an Experienced Senior Trainer from the BPO background. I specialize in - Language, Communications, Soft Skills and Telephone Etiquette, Voice and Accent Training Including Accent Neutralization. I have an overall experience of 24 years. I have spent over 17 years in the BPO Industry. Out of these almost 10 years have been spent in Coaching and Training individuals for various clients - UK, US and Australia. During this tenure I have had the opportunity to coach individuals one on one, as well as in classroom. I have designed and delivered Advanced Communications Workshops for Supervisors and Delivered them at various locations in the country and coached Quality Analysts in Coaching and Feedback Styles which was a part of Training the Trainer. I have undertaken floor (120+ agents) interventions for various clients and have delivered a Customer Satisfaction Index raise of over 7%. These included voice, e mail as well as chat agents. I have realized that teaching is what I wish to do. And wish to offer my services now to select audience who need and value it.

Answers by Pooja Gupte (7)

Answered on 22 Jul Language/Foreign Language/Spanish Language/Female tutor

I am currently learning Spanish. It is through a website called duolingo.com. You can learn over 20 languages here for free. They have very easy exercises both literal and audio. It offers you practice, revision and assessment. Hope this helps. All the Best !!!
Answers 8 Comments
Dislike Bookmark

Answered on 18 Jul Language/Spoken English

Learn to make different words. Most of the words in the English language are forms of each other. Learn these forms grammatically, and you can make more words from a single word. For Example : friend - Noun befriend - Verb friendly - Adjective That is three words from one word. I hope this gives you... ...more

Learn to make different words. Most of the words in the English language are forms of each other. Learn these forms grammatically, and you can make more words from a single word.

For Example : 

friend - Noun

befriend - Verb

friendly - Adjective

That is three words from one word. I hope this gives you an idea. Make words on your own now.

All the Best!

Answers 456 Comments
Dislike Bookmark

Answered on 15/09/2016 Language/Spoken English Life Skills Coaching/Soft Skills Training/Personality Development Training

Hi Swati Congratulations. Now that you have started working. It is quite normal to fumble in the beginning. Gradually you will get better at your work and the confidence will grow. From the questioned that you have framed I can tell you that with some effort you can learn to communicate well in English.... ...more
Hi Swati Congratulations. Now that you have started working. It is quite normal to fumble in the beginning. Gradually you will get better at your work and the confidence will grow. From the questioned that you have framed I can tell you that with some effort you can learn to communicate well in English. You have what it takes. A problem identified is a problem half solved. Find out what you limitations are and at the same time trust your advantages. Work on your limitations and develop your strengths. You can try the following: Remember the clients are human being too and have limitations too. They will understand you. Have faith in them and give them a chance. Do not withdraw out of your fears. Speak slowly and steadily. This will give you time to think what you want to say next. It will also make you sound assertive. Maintain a steady volume when you speak. A lot of times when people are nervous they are not loud enough. Be polite and smile a lot. Dress well, groom yourself well. It is important to look good to feel confident. This should help you. If you have any more queries feel free to reach out to me. I will be glad to help you. You may want to go through my profile. If you wish you can consider being my student. I am sure you will find ways to become confident as you go along. All the best.
Answers 116 Comments
Dislike Bookmark

Answered on 15/09/2016 Language/Hindi Language Language/Spoken English

Hi Mageswari I conduct classes for Spoken English and Accent Training. Please go through my profile. In case of students not within my locality I conduct the classes through Skype. Get back to me if you wish to take this discussion further. Thanks and Regards Pooja Gupte
Answers 72 Comments
Dislike Bookmark

Answered on 15/09/2016 Language/Spoken English

Hi Archit It is ok to nervous. As long as you are willing to learn, and prepared to commit, you will definitely succeed. You may want to go through my profile. I will be happy to help if you are interested in doing a regular class with me. If that is not a possibility then you may resort to Wren and... ...more
Hi Archit It is ok to nervous. As long as you are willing to learn, and prepared to commit, you will definitely succeed. You may want to go through my profile. I will be happy to help if you are interested in doing a regular class with me. If that is not a possibility then you may resort to Wren and Martin. These are books which touch upon all aspects of Grammar. Just completing the exercises will lift your English Proficiency up several notches. For Speech you may want to watch English movies with subtitles. Below are a few names where you will find easy to grasp accent. V for Vendetta Notting Hill Bridget Jones Diary Hope this helped. All the Best
Answers 82 Comments
Dislike Bookmark

Contact

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Lessons (6)

English Language: Key To Professional Success: Syllables Part 3

Hello Everyone Hope you tried my last two tips and have found a significant difference in the way you sound. Let us get a little deeper into syllables this time. Let us do a quick recap : Syllables...

06 Aug
0 0
0
English Language: Key To Professional Success: Syllables Part 2

Hi Everyone, In the last lesson, we looked at Syllables. Today let us look at Syllable Stress. What is Syllable Stress? Out of the several syllables that make up a word one is spoken with a slight force...

22 Jul
0 0
0
English Language: Key to Professional Success: Syllables

Syllables: Syllables are the building blocks of proper pronunciation and therefore accent. What is Syllable? It is the unit of spoken sound. It is a piece of a spoken word that can be independently spoken....

16 Jul
0 0
0

Contact

Load More

Pooja Gupte describes herself as Language and Communications Trainer with over 15 years of experience!!!. She conducts classes in Spoken English. Pooja Gupte is located in Manpada W Thane, Mumbai. Pooja Gupte takes Online Classes- via online medium. She has 12 years of teaching experience . Pooja Gupte has completed 10th marksheet from MSB in 1989, Diploma In Architecture from BTE in 1997 and Master of Arts (M.A.) from Kulguru Kalidas University in 2005. She is well versed in Hindi, Marathi and English. Pooja Gupte has got 7 reviews till now with 100% positive feedback.

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