0Listening (as opposed to mere hearing) is a skill like any other, and can be mastered if you’re prepared to work for it. These quick tips will show you how to get there.
- Don’t interrupt when someone is speaking. Not only is it very rude, but you also interrupt the speaker’s line of thought and can possibly derail an entire conversation.
- Think about what you’re listening to. Don’t just passively listen to your colleagues. If someone is talking about changes in a business framework, think about whether these changes are plausible and effective in the current situation.
- Ask for clarification politely. If you’re genuinely confused about something the speaker said, ask for clarification in a polite and diplomatic way.
- Make eye contact with the speaker. Don’t look distracted. Let the person know they’ve got your full attention and that they’re important.
- Pay attention to body language. This is for both you and the speaker. Make sure you’re not in an awkward or slouching position. Hand movements emphasize what the speaker is trying to say. Nod to show that you’re following the thread of the conversation.
