Shradha R.

I carry with me over 12.5 years of extensive experience in Learning & Development including facilitation, content design, personal coaching & mentoring and tracking training effectiveness. I've provided training solutions over a wide range of training needs during my tenure in different capacities at global brands like American Express, HCL Technologies, Fidelity, Genpact, Pespsico.

Proven in conducting behavioral, culture and soft skills as well as competency- based training, I specialize in delivery of English Language Proficiency, Voice & Accent, Business Communication (including Business Writing & Phone Etiquette and Non-Verbal Communication), Coaching & Mentoring, Presentation Skills, Personality Development, Customer Service, Interpersonal Skills, Time, Team & Conflict Management and Train the Trainer programs. I use a practical, personalized and customized approach to synthesize my experience with the objectives and expectations of the trainee/s for enhancing overall training effectiveness and output.
Currently am working as an Independent Learning Consultant based out of Delhi/NCR. I hold a Graduate Degree in Humanities from St. Xavier's College, Kolkata and am currently pursuing M.A. in Psychology. I am a certified Master Coach, Voice & Accent and Behavioral Trainer as well as internally trained in the concepts of Instructional Design, MBTI and English Language Practice & Assessment Tools. I have also completed the Transaction Analysis 101 Course.