SkillMetrix:ITIL Training in Bangalore,,ITIL Foundation,ITIL Intermediate,ITIL Expert,ITIL Certification Course,ITIL V3 Foundation Training in Bangalore:The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage. ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist. ITIL describes processes, procedures, tasks and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. ITIL is collection of good practices in IT Service Management ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement.
Topics Covered
This qualification is primarily aimed towards: • those who require a basic understanding of the ITIL framework; • those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization; • IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute to an ongoing service improvement programme.
Who should attend
The ITIL qualification is open to any individuals who may have an interest in the subject.
Pre-requisites
No Pre-requisites
What you need to bring
We will Provide Hard Copy of Student Handbook & Key Concept Guide"""
Key Takeaways
Candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL. Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within the ITIL qualifications scheme, the ITIL Intermediate Level.
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