ABOUT ITIL : ITIL® is a globally recognized Best Framework that is being adopted by many organizations. Following ITIL® practices helps deliver IT Services effectively and efficiently, thereby delivering Value to Customers.

ABOUT COURSE : Positive Edge is an accredited partner of Peoplecert and provides authorized ITIL training with Certification. PositiveEdge ITIL Foundation course is instructor led Training & interactive session conducted by an industry expert comes with 25+ Years of Experience by training several professionals. Positive Edge training in ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make a career in the IT Service Management sector. PositiveEdge conducts instant exams for several organisations, to avoid waiting time.

Target Audience :

This certification is primarily aimed at:
Those who require a basic understanding of the ITIL framework.
Those who need understanding of how ITIL can be used to enhance IT service management within an organization.
IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.
IT Managers/Support Teams, IT Architects, Planners and Consultants, System Administrators/Analysts, Operations Managers, Database Administrators, Service Delivery Professionals, Quality Analysts, Application Management Team/Development Team, Process Owners/Practitioners.

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About the Trainer

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PositiveEdge Learning Labs

Bachelor of Business Management - 1986 University of Mysore CAIIB (Certificated Associate of Indian Institute of Bankers) - 1995. Indian Institute of Bankers, Mumbai Master of Financial Management - 2004 Central University, Pondicherry . Executive MBA – 2004. Manipal Academy of Higher Education Project Management Professional (PMP) Project Management Institute. ITIL Expert Certification - 2012 Examination Institute for Information Science ISO/IEC 20000 Consultant Trained ?British Standards Institution COBIT 5.0 Foundation Certified Quint Wellington Redwood PRINCE2 PRACTITIONER Quint Wellington Redwood

Professional Experience :
ITIL Consultant Aug 2012 – Till Date
Project Management & IT Service Management
ITIL® Trainings: EXIN, Peoplecert, and APMG accredited trainer for all ITIL® Modules
ITIL® courseware/content design and development: For classroom and e-learning modules
PMP® Trainings, courseware design, and development.
Designed Classroom and E-learning courses to meet the current needs of IT industry in service management and project management.
Developed Classroom and E-learning courses in line with accreditation body guidelines and requirements.
Enabled and guided customer organizations to get the courses accredited by developing quality management systems, procedures, and templates.
Delivered training with real-time examples, practical guidance and hands-on exercise in service management and project management areas.