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Honesty of Purpose

8 Reviews

Vashi, Mumbai

Course ID: 26934

Vashi, Mumbai

Students Interested 0 (Seats Left 0)

8 Reviews

About the Course

This program is more a hands-on program that will help participants to understand the procurement of information before a sales call. It will also enhance the understanding of the client and or of the organisation’s profile, the potential needs and also of the related industry.

Topics Covered

Opening and Introduction
Elevator Pitch
Making a positive first impression
Positive verbal and Non-verbal Communication

Probing to Understand Customer Needs:
List of questions to ask prospects to understand needs

Presentation of Sales Proposition
Needs-based / Consultative selling

Handling Objections and Dealing with Different Kinds of Customers
Dealing with frequently raised objections from clients
Dealing with different kinds of customers

Understanding buying signals
Making a firm request for the sale

Who should attend

Anyone who would like to enhance their selling skills.


No pre-requisites

What you need to bring

Notepads and pens

Key Takeaways

The best possible outcomes for your department/organization or business
Customers are happy to do business with you.
A reputation of being tough in sales and most importantly simultaneously earning the respect of the customer.

Date and Time

Not decided yet.

About the Trainer

Melissa Francis picture

5 Avg Rating

90 Reviews

90 Students

13 Courses

Melissa Francis


12 Years of Experience

I have been conducting leadership training workshops for the last three years for a number of corporates in Mumbai

Student Feedback


Average Rating




Anish Sinha

Melissa is a very smart and self-motivated person, I applaud her ability to work under very tight deadlines and facilitate her trainees to do the same. She has been instrumental as a facilitator in implementing best of the practices. She is a success to work with.


Prema Lobo

Melissa is an outstanding trainer who is proactive, thorough, considerate, honest, and it is a pleasure to be in her trainings. I am really impressed with her interpersonal skills, and her commitment and presence on the ground for executing the training perfectly.



Melissa came across to me as an astute sales leading trainer, she is a hard driver of end outcomes through the role plays in class, with the deep understanding of customer situations, and alliance relationships that need to be managed to make a sale.


Surajit Dhar

Melissa is an exemplary trainer with an innate sense of customer centricity. She is an ace ‘Sales Hunter’ whom every trainer would want on the winning team. What sets her apart is her outstanding follow through skills on any key prospective customer account & has a hawks eye for detail.


Kavita Gupta

With a demeanor that defines true sales, Melissa has the appetite for true knowledge in her field of work. A great networker with the prowess of analytical skills, her temperament and commitment make her an ideal trainer to be trained with.


Suraj Upadhyay

I admire the way she, went about the difficult process of explaining how to get a foothold in a competitive market. She is organized, detail oriented and thorough in her sales. The thing that stands out: is her creativity. She is absolutely the best trainer I've ever met.


Sujoy Pawar

She has a distinct sales style and is a master of the "art of the pitch". Her energy, enthusiasm and hard-working attitude are infectious and she can bring a smile to anyone's face with her words. With her degree of communication skills and the ability to build good rapport she is best suited to train and drive sales.


Rosy James

Her abilities as training professional, I actually can’t find few words to describe her. She is balanced, organized, committed, attention to detail. She is a true salesperson.


Students Interested 0 (Seats Left 0)

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