Vidhi

Synopsis about myself:
o Global Orientation: rich experience in managing senior client partners across US & Europe as project manager for transitions team
o Was one of the key people to set up 1st middle east office for Genpact, responsible in hiring & training
o Collaborated with BFSI human resource team from 2009-2012 in implementing HR top 10 practices amongst other initiatives
o Launched performance enhancement programs for new band IV employees, retention classroom & practical programs for 4B and 4C
o Expertise in leading large L&D initiatives with specialized, large global teams - knowledge transfers, Training needs Identification & Solutioning, Building Skill Enhancement interventions
o Diverse industry experience across Insurance (General & Life) and Financial Services (Credit Card Operations)
o Specialties: End to End Credit Card Operations, Learning & Development, Insurance understanding, Health Insurance, Customer Experience, Projects
o IMT Graduate (HR& Marketing), Trained Six Sigma Green Belt , Certified in Introduction to Property & Casualty from The Institutes, USA, Instructional designer