UrbanPro
true

Learn Communication Skills Training from the Best Tutors

  • Affordable fees
  • 1-1 or Group class
  • Flexible Timings
  • Verified Tutors

TECHNICAL COMMUNICATION .

Gaurav D.
31/05/2019 0 0

Communication is a process of sharing information. The communication process has five steps, i.e. ideation, encoding, transmission, decoding and feedback. The four main channels of communication are as follows:-
1. Downward communication.
2. Upward communication.
3. Horizontal communication.
4. Diagonal communication.
1. DOWNWARD COMMUNICATION- Downward communication refers to the connection from the higher level in the managerial hierarchy to the lower ones.
2. UPWARD COMMUNICATION- Upward communication refers to the connection from the lower level, such as branch manager of a company to the managing director of the company.
3. HORIZONTAL COMMUNICATION- Horizontal communication takes place between professional peer groups or people working on the same level of the hierarchy.
4. DIAGONAL COMMUNICATION- Diagonal communication occurs between people who do not have to follow the rigid norms of a communication protocol; it flows in all directions.
Technical communication is a transmission of technical and professional information from one individual or group to another. Technical communication involves all four skills of language, i.e. listening, speaking, reading and writing.  Communication barriers include improper encoding, bypassing, the frame of reference, physical distractions, psychological and emotional interference and cultural differences.
The four stages of listening are sensing, message decoding/interpretation, evaluation and response. Listening comprehension involves speech decoding, comprehension and linguistic discourse analysis. Active listening demands concentration, involvement and responsibility. Active listening includes using non-verbal skills, improving the speaker's contribution, asking questions, making clarifications and analyzing a verbal message. Team listening involves avoiding distractions, negative non-verbal signals and interruptions while analyzing and noting important facts objectively and attentively. Intensive listening includes:-
1. Listening to the introduction.
2. Listening to the body.
3. Listening to the conclusion.

 

0 Dislike
Follow 2

Please Enter a comment

Submit

Other Lessons for You

GRAMMAR QUIZ
Choose the correct answer. 1 Austria, ________ is well-known for its mountains, is a very popular with ski-tourists. A. that , B. which, C. who 2. Which of the following is correctly punctuated? A....

Getting a Mentor is crucial. Getting it right is even more crucial!
Look at ALL the success stories , the one thing that is common is having a Mentor. Mentors come is various shapes and sizes, so to speak! Having a professional mentor is no doubt the right way, but that...
N

Neville Rodrigues

2 0
0

7 C's Of Effective Communication # 5. Consideration
In order to communicate effectively, it is must to understand the target group and focus the message in line with the audience or target. Consideration means preparing every message keeping the...

Common Errors in Spoken English
Incorrect usage Correct Usage Smith is more stronger than Jack Smith is stroger than Jack That dress is not suiting her That dress does not suit her Could you please tell...
A

Abraham

0 0
0

How to FOCUS?
As a behaviour trait analyst, I come across a common question as - · HOW DO I FOCUS? · HOW CAN WE ENSURE OUR CHILDREN FOCUS ON STUDY? The answer I found to this is simple...
X

Looking for Communication Skills Training Classes?

The best tutors for Communication Skills Training Classes are on UrbanPro

  • Select the best Tutor
  • Book & Attend a Free Demo
  • Pay and start Learning

Learn Communication Skills Training with the Best Tutors

The best Tutors for Communication Skills Training Classes are on UrbanPro

This website uses cookies

We use cookies to improve user experience. Choose what cookies you allow us to use. You can read more about our Cookie Policy in our Privacy Policy

Accept All
Decline All

UrbanPro.com is India's largest network of most trusted tutors and institutes. Over 55 lakh students rely on UrbanPro.com, to fulfill their learning requirements across 1,000+ categories. Using UrbanPro.com, parents, and students can compare multiple Tutors and Institutes and choose the one that best suits their requirements. More than 7.5 lakh verified Tutors and Institutes are helping millions of students every day and growing their tutoring business on UrbanPro.com. Whether you are looking for a tutor to learn mathematics, a German language trainer to brush up your German language skills or an institute to upgrade your IT skills, we have got the best selection of Tutors and Training Institutes for you. Read more