We enrolled our daughter with high hopes of building a strong phonics foundation, but the experience was disappointing. It often felt like the primary focus was on collecting fees rather than the child’s learning or well-being. There was very little flexibility or understanding, especially on days when our child was unwell. Instead of a supportive, child-first approach, the expectation was to strictly follow the teacher’s schedule and payment structure. For early learners, empathy and adaptability matter just as much as teaching quality, and unfortunately, that balance was missing here. We believe education at this stage should feel encouraging and nurturing, not transactional—and that’s something we did not experience.
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