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What are crucial conversations? How is anger triggered?

Sailakshmi K V
20/04/2017 0 0

Recently I came across a book about Crucial conversations. The language and the content were extremely engaging. 

I wanted to talk in a series here about some insights that I got from that book. Usually, people see quite a lot of common problems- Crucial conversations is one amongst them. When a person is undergoing a huge wave of emotions, stakes are high and most importantly the opinions are opposing.

The conversation is more about understanding the other person's beliefs, values and thought pattern. 

There was one passage that spoke about adrenaline rush in a comprehensible way. It was beautiful.

Someone says something, you disagree with about a topic and that matters a great deal to you and the hairs on the back of your neck stand up.

The hairs you can handle. Unfortunately, your body does more. Two tiny organs seated neatly atop your kidneys pump adrenaline into your bloodstream. You don’t choose to do this. Your adrenal glands do it and then you have to live to it.

And that’s not all. Your brain then diverts blood from activities it deems nonessential to high priority tasks such as hitting and running. Unfortunately, as the large muscles of the arms and legs get more blood, the higher level reasoning structure of your brain gets less.


On reading those lines, I got the logical answer for aggressive human behavior.

The area that human organs occupied made a large difference here. Arms and legs are larger than the small section of logical reasoning in the brain. The rush of blood made the difference.

Take aways from this post:

1. The power of blood flow

2. Temper and its impact 

3. What are the three elements in crucial conversation and its contribution in life

Will continue with more insights in upcoming series.

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