Is it challenging for you to write emails? Do you struggle to understand how to draft a professional email that conveys messages clearly?

This training session is best suited for individuals who:
- find it challenging to write emails
- struggle to use appropriate phrases while drafting a professional email
- want to have better clarity about organizing the content of the email
- want to make the content concise, precise, organized and effective

In this session, you will learn:
- Difference between formal and informal emails
- Email header fields (From, To, Cc and Bcc)
- Format and structure (both formal and informal)
- Useful phrases for drafting emails in various contexts
- How to organize your paragraphs (body content)
- Email writing etiquettes (Dos and Don'ts)

Activities:

- Simple self-evaluation questions will be displayed at various points during the session to check your understanding.
- Email completion exercises will highlight how to draft effective emails for clear communication using simple language.