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Effective Communication Skills

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Platform: UrbanPro

Course ID: 75144

You can not pay for your own class.

About the Course

#1 Effective Communication Skills & Spoken English

  • ABC of Effective Communication
  • Grammar & Vocabulary
  • Barriers of Communication
  • Speaking & Listening Effectively
  • Idioms, Phrases & Proverbs
  • Comprehension & Composition
  • Writing Communication Skills ( Email, Business Correspondence)
  • Reading Skills (focus on voice modulation)
  • Testing & Evaluation
  • Diction Analysis
  • Pronunciation Power Guide



#2 Effective Communication Skills

  • ABC of Effective Communication
  • Directive Questioning, Three steps to Inspiration Techniques
  • Better Presentation Skills


  • Power of Words Vs Verbal and Non-Verbal Communication (Effective Learning through Nuances of Body Language), Mildness Vs Assertiveness Vs Aggressiveness


#3 Understanding communication

  • What is communication?
  • The communication process
  • Activity: 6 simple questions



#4Verbal Communication

  • Rules for communication



#5 Probing Skills

  • Open-ended Questions
  • Close-ended Questions
  • Counter-productive questions



#6 Spoken Communication

  • Pitch
  • Inflection
  • Courtesy
  • Tone
  • Understanding
  • Rate of speech
  • Enunciation




#7 Types of listening

  • Passive Listening
  • Active Listening
  • Reflective Listening


  • Exercise: Distractions
  • 7 good listening practices



#8 Non-verbal Communication




  • Audio Visual
  • Worksheets
  • Activities
  • The Complete Course is covered in 10 sessions of 2 hours each.

Join the Introductory Level 1 session to know more.



An Eminent Corporate Trainer Sujata Mukherjee, is an Internationally Licensed and Certified HYL Workshop Facilitator, approved by “Hay House Inc, USA”, a Cognitive Behavioral Therapist from School of Natural Health Science, Berkeley’s Square, U.K. A Globally Certified Life Coach. Her highly focused, power packed and refreshing Corporate and Open workshop events are not merely the ‘What you need to Do’ sessions but also encompasses the ‘How you need to do’ ingredients & techniques. Specialized in Facilitating, Mentoring & Corporate Communication for the last 25+ years, Sujata brings her rich experience & insights of the Corporate World as a critical yardstick for Self-Worth & Holistic Personal Empowerment. Her Corporate Clients are L&T Constructions, PwC, Capgemini, Bengal Peerless, Jindal, Genpact, CK Birla just to name a few. Her services range from Leadership Development to Mind Training, Personality Development to Business Communication and Personal Effectiveness to Corporate Etiquette across all levels of hierarchy. Being a Behavioural Therapist and a Trainer, Sujata's focus remains on the Life Skills Inside Out. 


Curriculum for this Course

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About the Trainer

Sujata Mukherjee picture

2 Avg Rating

4 Reviews

131 Students

11 Courses

Sujata Mukherjee

Corporate Trainer, Counselor, Life Coach

20 Years of Experience

25+ years of experience as a Corporate trainer, life coach, and recruitment consultant dealing with major Corporates, Sujata is a Certified and Internationally Licensed Heal Your Life Teacher/ Workshop Facilitator/Seminar Leader, apporoved in accordance with the licensing agreement with Hay House Inc. USA She is also certified in Cognitive Behavioural Therapy and Child Psychology from School of Natural Health Science, Berkeley?s Square, U.K. accredited by International College of Holistic Medicine ( I.C.H.M.) She is a globally certified, "Expert Rated" Life Coach for self empowerment & wellness. Backed by a creative bent of mind Sujata has a very rich work experience of 25 years out of which the last 15 years arein exploring and applying techniques for realizing human potential.. She provided training, coaching and consulting and assisted people in achieving their personal, career and business objectives. Sujata is also dedicated to the understanding of child psychology and counseling students, to empower them by uprooting the fear factor, and negative self beliefs, which create loss of focus, examination phobia, improper inter personal relationships which in turn triggers self hatred and low self esteem. As a cognitive analyst, Sujata identifies maladaptive and unconscious thought conflicts that hinder the achievement of life and career goals. She helps individuals to eliminate thoughts and actions that can cause negativity at different life stages and inspire them to live a happy and joyful life by giving them various tools, and teaching various time tested techniques. An intimate understanding of the human mind and rich knowledge of CBT (Cognitive Behavioral Therapy) and NLP (Neuro Linguistic Programing) are the backbones of her training and coaching modules and workshops for the corporates and individuals. Her services range from emotional health and leadership development to mind training. She firmly believes each individual is uniquely gifted, and hence the most important part is understanding self worth, believing strongly in it, and nurturing it to get the most out of life. In her own words,," Explore the YOU in YOU.. Emerge...Elevate & Excel" - See more at: https://www.urbanpro.com/course2/list#sthash.9Uitwfkg.dpuf


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2 Hours of Live Interactive classes

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