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Business English: Confident Communication Skills for IT Professionals by Arun Banerjee

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Business English: Confident Communication Skills for IT Professionals by Arun Banerjee

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Business English: Confident Communication Skills for IT Professionals

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Course offered by Arun Banerjee

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From a hesitant, unsure Speaker to a Confident Contributor:

This course directly addresses the needs of all those working Professionals who have good Domain knowledge and expertise in their Work settings but find an invisible 'glass-ceiling' in their Career progression because of their inability to use English appropriately and fluently in various business situations like Calls, handling Client Objections well, stating their opinion in internal meetings, writing structured mails, giving presentations internally or to their Clients. This inability leads to a poor impression and can often be Career-threatening. 

This is a reality that professionals face in all cases where the industry is globalised (eg.IT Services) and the organisation has international Suppliers, Partners, Clients etc

Teaches Tools and Techniques of all the four skills of Language mastery- Reading, Writing, Listening and Speaking. The Objective- to train the Learner's mind to follow simple steps to produce confident, clear English communication.

This enables the Learner to be more communicative and participative at their work and be able to demonstrate competence and credibility

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Arun Banerjee

Bachelor of Arts (B.A.) from Jawaharlal Nehru University, New Delhi in 1989

8 Years of Experience

I am a Soft Skills Trainer with 8 years of teaching and training experience and 34 years of overall professional work experience. My extensive corporate career has given me exposure to communication, interpersonal skills, professional effectiveness, and workplace competencies across global organisations. I use this practical experience to provide students and working professionals with training that is relevant to real-world academic and professional situations.

I hold a Bachelor of Arts degree and am an alumnus of IIM Bangalore and Jawaharlal Nehru University. I am also certified in TOEFL and TESOL, which have strengthened my expertise in English language teaching and communication. My academic background and professional exposure have helped me develop a broad understanding of communication, professional development, and effective training.

I have worked with some of the most prestigious organisations in the corporate world, including a European Fortune 500 company. My 34 years of professional experience have provided me with valuable international and global exposure. I bring this experience into my training by helping learners understand how communication and soft skills can be applied effectively in professional environments.

Since 2018, I have also worked as Guest Faculty, teaching MBA students at some of the IIMs and other reputed management institutes, including IMT Ghaziabad. In addition, for over 8 years, I have trained executives in leading IT services companies with global operations. My training has focused on Soft Skills, communication, professional effectiveness, and workplace competencies.

My teaching methodology is structured and learner-centric. I begin each class with a clear lesson plan and specific learning objectives and then conduct interactive sessions where learners can actively participate, ask questions, and share their views. I believe that soft skills develop most effectively when learners have opportunities to practise rather than simply listen to theoretical explanations.

I combine conceptual understanding with practical examples, discussions, activities, and real-world situations wherever relevant. I also adapt my teaching according to the learner's current level, requirements, and objectives. Whether the focus is communication, professional effectiveness, workplace skills, or broader soft skills development, I structure the sessions around outcomes that are relevant to the learner.

I conduct my classes online and use PPT presentations and a whiteboard to support the learning process. My goal is to bring together my extensive corporate experience, academic exposure, and training experience to provide practical and meaningful guidance. I want learners to develop stronger communication and interpersonal abilities and become more confident in applying their skills in academic and professional environments.

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