I am writing to formally raise a complaint regarding the services provided by a private tutor engaged to teach my son Mathematics and Science. At the time of engagement, the tutor represented himself as qualified to teach both subjects. However, it later became evident that he does not hold a science background or any relevant academic degree, raising serious concerns about his eligibility to teach Mathematics and Science. Despite collecting fees for the second month in advance, the tutor attended classes only for the first three days. Thereafter, he informed us that he would be unavailable due to a personal reason and assured us repeatedly that he would resume classes and cover the pending syllabus. Unfortunately, he never returned and failed to fulfill his commitment. During the brief period he attended, he taught only Mathematics and did not conduct a single Science session, despite this being a clear part of the agreement. This has caused significant academic disruption, especially as my son’s examinations are scheduled within the next seven days and the period also includes the Holi vacation, leaving very limited time for alternative arrangements. The lack of professionalism, non-delivery of agreed services, and failure to refund the fees taken in advance reflect extremely poor conduct. Based on this experience, I strongly advise parents and guardians to exercise caution before engaging this individual for tutoring services. This complaint is made in good faith to prevent similar inconvenience to other families.
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