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Service Now Training/ Development and Admin including integrations

LIVE
45 Hours

Course offered by Prakash

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Course about Servicenow which includes Admin and Developement, covering latest modules along with integrations

  • Worked on different Modules like Incident, Problem, Change Managements, Standard Catalog Template, HR Module, CSM Module, Integrations, Automation on Service Request Catalogs, Walkup Module
  • Developed Service Catalog Requestse., catalog items, record producers and Order Guides.
  • Worked on Workflows, flow designers, Data sources, Import Sets, Transform maps, Web Sources, REST API Calls, Inbound and Outbound calls, Remote File Imports.
  • Hands on Experience on Client-Side scripting such as UI Policies, Client Scripts and ServerSide scripting such as script include and business rules, Data Policies, UI Actions.
  • Worked on Email- Notifications and Inbound Email Actions.
  • Hands on Experiences on Scheduled jobs, SLA's.
  • Extensive experience in working with user Management including Users, Groups, Roles and Access Control Lists (ACL).
  • Scripting/Customization Knowledge in Service now.
  • Having Experience on PROD Cloning to DEV and TEST
  • Good knowledge and understanding of ITSM, ITIL, HR Services, HR Checklists, HR Templates, HR Criteria, Walkup, CSM.
  • Having extensive working knowledge on JavaScript, HTML/CSS.
  • Complete knowledge of the SDLC and Story life cycle

 

About the Trainer

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1 Courses

Prakash

Btech with MBA

4 Years of Experience

Having total 5 plus years of IT experience with relevant 4 years of Service-now Admin/Developer.

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