About the Course
Unlock the power of your Salesforce investment and develop knowledge and skills with Salesforce Training. Administration Essentials is the core training required to ensure your customer relationship management (CRM) success - and the first step in building your Salesforce knowledge base. Knowledge is power. In this comprehensive, hands-on, four-day training program, you gain that power by learning and practicing how to set up, configure and maintain your Salesforce applications (Enterprise or Unlimited Edition) for optimal results.
Topics CoveredSFDC BASICS AND DEVELOPMENT
Understanding the terms in SFDC
Introduction to SFDC Editions
Creating Objects, Tabs and Apps in SFDC
Creating layouts and applying hierarchy
Creating roles and profiles
Creating workflow rules
Creating Tasks and Events
Understanding the SFDC admin system
Creating relationships between the objects
SFDC ADVANCED DEVELOPMENT
Creating Apex Classes and triggers
Customization using Apex programming
Integration to third party systems using SFDC AP
Introduction to Visual Force
Creating Visual Force pages
Using Visual Force in a real time scenario
Creating Reports and Dashboards
How CRM is useful in Hospitality, Healthcare, Manufacturing etc
Who should attendBuilding Applications with Force is designed for application developers who want an in-depth understanding of how to use the declarative capabilities of the Force platform to create custom applications and Visualforce pages to customize interfaces. This course provides the foundation for developers who need to know how to leverage these capabilities for rapid development and to prepare for learning Apex and Visualforce page controllers.
Pre-requisitesThe prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses.
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
What you need to bringLaptop"
Key TakeawaysBuild and customize multi-user cloud applications with just clicks.
Define an application's data model.
Customize the user interface.
Create advanced workflows and validation rules.
Automate business processes.
Manage your data.
Modify the user interface with Visualforce pages