This is specifically meant for Organisations who are looking to start with servicenow. It includes the Admin and Developmental topics that is need to start the projects on servicenow.
Topics covered will be based on the requirements:
ITSM Basics,
Servicenow Administration
Hands on -Servicenow Administration,
Servicenow Admin certification preparation,
Servicenow Development,
Hands on - Servicenow Development,
Servicenow Developer exam preparation,
Servicenow ITSM package,
Hands on - Servicenow ITSM package,
Servicenow ITSM implementation specialist certification preparation,
Servicenow CMDB package,
Hands on - Servicenow CMDB package,
Servicenow CMDB implementation specialist certification preparation,\
Servicenow ITOM package,
Hands on - Servicenow ITOM package,
Servicenow Admin certification preparation,
Servicenow ITBM package,
Hands on - Servicenow ITBM package,
Servicenow Admin certification preparation,
Servicenow Service Portal,
Hands on - Servicenow Service Portal,
Servicenow Admin certification preparation,
Servicenow Integration - WEB Services.
Hands on - WEB Services - Rest / SOAP
Servicenow Discovery
Hands on - Servicenow Discovery
Servicenow Basics
Hands on - ServiceNow Basics
Servicenow Catalog item
Hands on Servicenow Catalog item
Servicenow Reporting
Hands on Servicenow Reporting
After the sessions conducted a preparation document will be shared to the audience in order to improvise or recollect the session topics.