Deepika Pandey

I am a Program Manager with 7+ years of IT experience in project delivery, business analysis and software implementation.

Before my current role, I worked as a Technical Business Analyst from (2021–2026). There I led 15-member teams of business analysts, developers and QA engineers to deliver software implementations for international airlines. I handled complete project lifecycles from kickoff through go-live and post-go-live support, including system migrations, payment and tax authority integrations, and API integrations.

I have worked hands-on in Agile teams: prioritizing backlogs, running planning sessions, attending sprint reviews and managing stakeholder expectations. I also built the business case for "Nia," an AI support chatbot, and helped deliver it, so I bring practical knowledge of using AI in project work.

Earlier, I worked as a Software Engineer and Application Engineer on Android apps and CRM implementations (Salesforce, Dynamics 365).

Qualifications:

-> M.Tech and B.Tech in Computer Science
-> SAFe 6 POPM Certified 2026
-> PMP Certification 2026
Additional training: AI for Project Managers, Portfolio Management, Financial Management
Note: I don't just teach PMP concepts from the book. I explain every topic, from risk, scope and stakeholders to Agile and change management, with real examples from projects I have managed. This helps you understand the concepts and answer PMP's situational questions with confidence.