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How to define a Problem ?

Vijay B
09/02/2019 0 0

Problem Description:

Describe the problem in measurable terms. Specify the internal or external customer problem by describing it in specific terms.

Define a problem statement:

  • Problem statement =

      Object + concern + quantification

      Example:

 30% of Tuesday’s first shift production of end cap #1245A

Have a ¼” to ¾” crack at the lower left corner of the strain relief hole.

Remember: A well-defined problem is half solved!

Identify “what is wrong with what”:

  • Use the 5W1H tool

       Is a method of asking questions about a process or a problem

       taken up for improvement.

 

           

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