IdentityI am a Learning & Development professional with over a decade of experience in designing and delivering impactful training programs across industries. Having worked as an L&D Manager at Servotech Renewable Power Systems and led training projects at Airtel, Titan, and UpGrad, I specialize in building practical, engaging, and result-driven learning experiences.
My core expertise lies in Soft Skills, Sales Training, and Customer Service Excellence. I have successfully trained 10,000+ professionals, from freshers stepping into their careers to seasoned sales teams handling high-stakes negotiations.
I am a Train-the-Trainer (TTT) Certified Facilitator, with strong expertise in:
Sales Training
Soft Skills
Customer Service
My training style is highly interactive, activity-based, and aligned with adult learning principles (VAK model). I focus on roleplays, case studies, and real-world scenarios so participants not only learn but immediately apply new skills.
In addition to corporate training, I also offer 1:1 coaching sessions for professionals who want to:
✔ Build confidence in communication
✔ Improve sales performance
✔ Enhance career growth through stronger interpersonal skills
Whether it’s corporates looking to boost team productivity or individual learners wanting career growth, I bring structured, practical, and inspiring training sessions that drive measurable outcomes.
Kirti Nagar, Delhi 
Certified
