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IdentityProviding education counseling services to students
Conducting seminars on career counseling for students
Acting as a successful link between students and various industrial organizations
Delivered lectures on personality development, self motivation, customer handling,
telephonic manners, social etiquette and arranged group discussion programs
Lead and manage a team of customer service agents
Plan, assign and monitor work tasks for optimum team efficiency
Develop staff training programs and reference manuals
Resolve escalated customer service issues
Interview skills, how to speak with strangers, grooming
Kharghar, Mumbai 
Certified
