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Lesson Posted on 19 Feb Life Skills Coaching/Soft Skills Training/Communication Skills Training

Professional Communication

Abhishek Singh

If you are curious and willing to learn, you have come to the right place. I am having an extensive experience...

The art of communication lies in getting your message across as fast and effectively as possible. The amount of noise increasing in the system is the problem for communication. Noise is generated when unnecessary information is included in the message. This can be in form of irrelevant statements, over... read more

The art of communication lies in getting your message across as fast and effectively as possible. The amount of noise increasing in the system is the problem for communication.

Noise is generated when unnecessary information is included in the message. This can be in form of irrelevant statements, over use of body language and even pauses and sounds that denote a gap in the communicated message .

For this very reason, it is important to keep your message simple and understandable. Make sure you have a clear idea of what you want to speak about. 

Avoid:

i. Avoid using jargons that are hard to understand for people.

ii. Avoid making sounds to hold the conversation while thinking what to say next.

iii. Avoid trying to sound smart as it might jumble up the whole message and make it more complicated than what it is supposed to be.

Good practice:

i. Speak in a language where even a 4 year old can understand you and comprehend the message being conveyed.

ii. Stop and assess your message beforehand.

iii. Take time to think and formulate message, and then start speaking.

iv. Have a mini strategy for situations where you feel you might face issues.

Communication is the simple art of encoding and decoding information, while maintaining the integrity of the message that is conveyed.

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Lesson Posted on 08 Feb Language/Spoken English Life Skills Coaching/Soft Skills Training/Communication Skills Training Exam Coaching/Foreign Education Exam Coaching/IELTS Coaching +1 Exam Coaching/Foreign Education Exam Coaching/PTE Academic Exam Coaching less

Fill In The Blanks With Appropriate Forms Of The Verb Given In The Brackets

Online English Courses PTE IELTS TOEFL OET SPOKEN ENGLISH Online or Mobile classes only

A dynamic professional with over 10 years of comprehensive experience in the field of school education,...

Tenses exercise: Fill in the blanks with appropriate forms of the verb given in the brackets: 1. We usually go to Singapore on a holiday, but this year we (go) to Bangkok. 2. Heat (expand) and cold (contract). 3. A good player (practice) every day. 4. John usually (drink) coffee in the morning,... read more

Tenses exercise:

Fill in the blanks with appropriate forms of the verb given in the brackets:

1. We usually go to Singapore on a holiday, but this year we (go) to Bangkok.

2. Heat (expand) and cold (contract).

3. A good player (practice) every day.

4. John usually (drink) coffee in the morning, but today he (drink) tea.

5. The child (suffer) from pneumonia since last week.

6. He (write) a novel since October last, and he is about to finish it.

7. If he (work) hard, he will pass.

8. I (help) you if I had had money.

9. Time and tide (wait) for no man.

10. By this time next year he (complete) the construction of his house.

11. Whenever he is in London, my father (stay) with a friend of his.

12. He (court) her for two years now, but he (not propose) to her yet.

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Lesson Posted on 17/11/2017 Language/Spoken English Life Skills Coaching/Soft Skills Training/Communication Skills Training

How To Expand Your Vocabulary # 2. Learn A Word A Day

Meghna Gupta

Learn Communication dynamics and expand your communication skills, English speaking skills( spoken English...

1. It is imperative to create a vocabulary list to initiate learning. Most of these vocabulary should come from daily life events. It allows us to start framing small sentences used in everyday sequences. 2. The next step towards learning English Language is - Learn a word a day. Create a journal for... read more

1. It is imperative to create a vocabulary list to initiate learning. Most of these vocabulary should come from daily life events. It allows us to start framing small sentences used in everyday sequences.

2. The next step towards learning English Language is - Learn a word a day. Create a journal for you and start writing a new word everyday along with its meaning and try to use it withing that day.

3. Slowly, you will have a pool of new words and its meaning.

4. There are many apps and websites available these days, once you subscribe to these website, it sends you one word everyday.

5. You can gather new words by listening to music, movies and reading articles.

6. Learning a word everyday is certainly an effecient step towards getting comfortable towards language.

7. We shall see some more steps towards a successful grip on language.

 

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Lesson Posted on 17/11/2017 Language/Spoken English Life Skills Coaching/Soft Skills Training/Communication Skills Training

How To Expand Your Vocabulary # 1. Try To Know And Learn Synonyms And Antonyms

Meghna Gupta

Learn Communication dynamics and expand your communication skills, English speaking skills( spoken English...

Each one of us desires to have a never ending and excellent vocabulary as a base to speak English flawlessly and fluently. But, for sure there are blocks and humps which stops us from achieving our motto to become good English Speakers. I would like to suggest some important points and activities to... read more

Each one of us desires to have a never ending  and excellent vocabulary as a base to speak English flawlessly and fluently. But, for sure there are blocks and humps which stops us from achieving our motto to become good English Speakers.

I would like to suggest some important points and activities to follow in order to expand and enrich vocabulary to master the language.

1. Know, understand and learn the synonyms and antonyms of the words.

2. Every language has innumerable words which are closely associated. First let us understand the meaning of synonyms and antoyms.

3. Synonyms are the words that have same meaning or nearly exact meaning.

4. Antonyms are the words that have opposite meaning.

Example:  Let us take the word ABSORB , meaning - to take in  in a natural way.

5. Synonym: Soak, sponge, imbibe.

6. Antonym: Renew, replace.

So, if we understand and learn synonym and antonym of the words then, at once we learn and know 6 new words in a shot.

We shall look for more ways to enrich the vocab. in my upcoming lessons.

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Lesson Posted on 17/11/2017 Language/Spoken English Life Skills Coaching/Soft Skills Training/Communication Skills Training

Role Play

Deepak Sharma

After completing MBA, I have started an eCommerce company. I have outstanding analytical and leadership...

Lesson (Help with Pronunciation) A: "Deepak, do you like studying English?" B: "I like studying English, and I can read well, but speaking can be difficult." A: "It’s not that bad. If you talk to your American friends every day, you’ll learn quickly." B: "Can I ask you a question?" A:... read more

Lesson  (Help with Pronunciation)

A: "Deepak, do you like studying English?"

B: "I like studying English, and I can read well, but speaking can be difficult."

A: "It’s not that bad. If you talk to your American friends every day, you’ll learn quickly."

B: "Can I ask you a question?"

A: "Sure, what do you want to know?"

B: "I have my book from class here. How do you say this word?"

A: "Debris"

B: "Sorry, I don’t understand. What does that mean?"

A: "The s in the word debris is silent. Debris refers to the remains of material that is broken, thrown away or destroyed. Do you understand?"

B: "Yes, I think so. Can you say it again?"

A: "Debris"

B: "Debris. Did I pronounce that correctly?"

A: "Yes, That’s right. That’s very good."

B: "Thanks. And Chaos? How do you pronounce this?"

A: "That word is pronounced Chaos."

B: "Thanks so much. You are a great teacher."

A: "Thanks."

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Lesson Posted on 06/11/2017 Language/Spoken English Life Skills Coaching/Soft Skills Training/Communication Skills Training Life Skills Coaching/Soft Skills Training/Personal Effectiveness Training +1 Life Skills Coaching/Soft Skills Training/Presentation Skills Training less

Role Play

Deepak Sharma

After completing MBA, I have started an eCommerce company. I have outstanding analytical and leadership...

Lesson: 1 (What’s your name?): A: "Excuse me, What’s your name?" B: "My name is Deepak. What’s yours?" A: "Sanjeev." B: "You speak English very well." A: "Thank you." B: "Do you know what time it is?" A: "Sure. It’s 10:30 PM." B: "What did you say?" A: "I said it’s... read more

Lesson: 1 (What’s your name?):

A: "Excuse me, What’s your name?"

B: "My name is Deepak. What’s yours?"

A: "Sanjeev."

B: "You speak English very well."

A: "Thank you."

B: "Do you know what time it is?"

A: "Sure. It’s 10:30 PM."

B: "What did you say?"

A: "I said it’s 10:30."

B: "Thank you."

A: "You’re Welcome."

Lesson: 2 (Asking Directions):

A: "Hi Sanjeev."

B: "Hi Deepak. What’s up?"

A: "I am looking for the airport. Can you tell me how to get there?"

B: "No, Sorry. I don’t know."

A: "I think I can take the subway to the airport. Do you know where the subway is?"

B: "Sure, it’s over there."

A: "Where, I don’t see it."

B: "Across the street."

A: "Oh, I see it now. Thanks."

B: "No problem."

A: "Do you know if there’s a restroom around here?"

B: "Yes, there’s one here. It’s in the store."

A: "Thank you."

B: "Bye."

A: "Bye Bye."

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Lesson Posted on 26/10/2017 Life Skills Coaching/Soft Skills Training/Personal Effectiveness Training Life Skills Coaching/Soft Skills Training/Communication Skills Training

Power Of Coaching

Manjiri J.

I am the founder and proprietor of my coaching firm in Bangalore, known Reivent Coaching and Consulting....

Story: Fox and the grapes: We all have heard the famous fable about the fox and the grapes in our childhood. A fox was walking through the forest and spotted a bunch of grapes hanging from a tree. Being hungry he jumps at the hanging grapes but misses. He keeps trying and jumps repeatedly, but cannot... read more

Story: Fox and the grapes:

We all have heard the famous fable about the fox and the grapes in our childhood. A fox was walking through the forest and spotted a bunch of grapes hanging from a tree. Being hungry he jumps at the hanging grapes but misses. He keeps trying and jumps repeatedly, but cannot reach the grapes. Finally, he gives up and goes away saying” The grapes were probably sour anyway”.

Let us stop for a moment and think about this. The fox wanted the grapes and made an effort to reach them. He had the potential and strength to reach them. So what is one thing that could have enabled him to reach those grapes?  What would have made a difference in this situation of him wanting those grapes and he being able to reach them? What do you think?

What can make a difference?

Coaching can make a difference!

“Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them” - Timothy Gallway.

Coaching is a powerful tool that aims at rocketing individual performance and achieve outstanding results.  It also enables an individual to experience transformation and sense of well-being, joy and fulfilment.

Coaching is one of the fastest growing service industries today and Sheila Maher and Suzi Pomerantz state that [ International Journal of Coaching in Organizations, 2003, 1(2), 3-11.] “It is clear that coaching is not a fad and it is not new. Coaching is rooted in a range of philosophies and practices that can be traced back to Aristotle, Buddhist thought, Gestalt theory, and various gurus of ontology and business.”

Coaching is an effectual process that involves a partnership between two people. In the process, there are conversations within a context that leads to awareness, reflections, realisations, actions and results. Coaching is not a motivational tool. It is a process where the coach supports, encourages and challenges you to think differently.

In simple words, coaching encompasses the journey between where you are to where you want to be.

Who is a Coach?

  • A coach is a partner that helps you develop and tap into your strengths, maintain sustained efforts and stay focussed.
  • A coach is a resource that helps you clear your lens and have more clarity in your vision.
  • He is like a sounding board that listens to you from a deeper level as you think through ideas and produce results.
  • A coach is a space that provides stillness as you see different perspectives; attend to your deepest fears and your internal conflicts.

There are different kinds of coaches such as Sports, Fitness, Performance, Life, Executive, Health coach and so on.  Every coach works differently, based on his area of expertise.

What does a coach do?

A coach helps people produce excellent results at work and in life. He believes that people have limitless potential and works with those who are willing to work on themselves and wish to engage in the process of change, transformation and success.

A life coach helps individuals experience a sense of well-being and personal transformation by addressing various areas of their life. What does that exactly mean? Probably this might be a question in your mind. Let me share a couple of examples here.

I had this opportunity to work with a friend of mine. After more than two decades of working in a role, that he claimed was his passion, was suddenly finding a sense of dissatisfaction at work. He believed it was because he was not experiencing the freedom to work the way he wanted.  In the coaching sessions he discovered that he did have the freedom, so where was that sense of dissatisfaction coming from?  As I worked with him, his deeper thoughts unfolded. He realized, he wanted to earn more money, and through the sessions, he clearly saw a belief that was holding him from generating more money. Just knowing what was really causing the struggle within him, set him free.  With this insight, he then created a goal that motivated him and felt purposeful. We then created a plan and structure for him to achieve that. That’s the potential of coaching!

A challenge that one of my clients had was lack of confidence while speaking to people. He was aware that his voice trembled while speaking to people and that he spoke irrelevant matter while answering. Through our coaching conversations and few NLP processes what changed for him was that he started believing in his ideas and thinking. He began focusing on the conversation and not on his internal dialogue or the idea of impressing people. He got muscle into his conversations when he began expressing his own thoughts, insights and ideas. That’s the power of coaching!

Similarly, an Executive Coach helps professionals, leaders, managers to improve their performance at work, achieve organizational goals, progress in their career and find a sense of joy and purpose at work. Here I would like to share one of my significant coaching experiences.

“One of the challenges that I faced as a leader in my organization was the team not maintaining discipline in the processes involving paperwork and response to the internal communication. I struggled for a very long time and had several flight and fight scenes at the office.  But when I worked with a coach, in just one session, I became aware that I was trying to fix a leak where it was not happening. Some other part of the pipeline needed plumbing. That Aha moment threw me into a spiral of actions. The processes smoothened out and today I share the best relation I could imagine with my team.”

We all have limitless potential:

  • Currently, are you looking at achieving some goals? If you are, then do you have clarity about what you truly want? Is it just a hazy image or just a lingering thought in your head as a “maybe” plan?
  • Is there any challenge that you are facing and think that this is how it will be? Really? Does it have to? Think again!
  • Have you started working on something and are wondering if your direction is right?
  •  Do you wish to bring change in some areas of your life, certain behaviours, or an emotion, but are not sure how? If you are experiencing moments like these, then you can certainly benefit from coaching.

In fact ”you” are the most powerful ingredient that makes coaching brilliant. When you step into the coaching space with an intention and single-mindedness of working on your growth, improvement, success and fulfilment, magic happens. What you focus on expands and gets stronger!

So looking back at our story of the fox reaching out to his grapes as a metaphor, do you think he needed a coach? I don’t think he needed one. But if he truly wanted those grapes and wished to expand his potential a notch higher, then a coach would have certainly enabled him to tap into it.

“You don’t have to be great to get started, but you have to get started to be great” - Les Brown.

Move, jump, leap and keep that smile on!

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Answered on 27/10/2017 Life Skills Coaching/Soft Skills Training/Communication Skills Training

Neville Rodrigues

A Mentor And Trainer

Nikita ... I teach Communication and in that I teach English too. The difference in the way I teach is first of all there is no grammar classes whatsoever. Secondly I completely discourage reading Newspapers. third is I advice you NOT to speak to another person in English. ALL True but with conditions.... read more
Nikita ... I teach Communication and in that I teach English too. The difference in the way I teach is first of all there is no grammar classes whatsoever. Secondly I completely discourage reading Newspapers. third is I advice you NOT to speak to another person in English. ALL True but with conditions. 1. Newspapers nowadays have mastered TRP english and TRP titles. All their content nearly 95% is on crime , violence and related. You will learn all the worng things. Long long and even longer back the Newspaper English was definitely a great way to learn . NO MORE. 2. Speaking to someone means the other has to know BETTER English than YOU. AAAND he/she must be empathetic towards your desire to learn the language. I have an online Spoken English Course you may want to explore it. read less
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Lesson Posted on 20/09/2017 Life Skills Coaching/Soft Skills Training/Communication Skills Training Life Skills Coaching/Soft Skills Training/Interview Skills Life Skills Coaching/Soft Skills Training/Personality Development Training

How To Stop Being Nervous Before/During The Speech Or Presentation?

Sangeeta Pattanaik

She is a Counselling Psychologist / NLP Practitioner/ Wellness Coach/Area Director- Toastmasters International/Leadership...

Do you feel nervous when you are on the stage? It is perfectly normal to be nervous before delivering a speech, no matter how many times you have spoken before. There are some simple tips to avoid being nervous during your speech: Show up early and get to know the people/speaking environment better.... read more

Do you feel nervous when you are on the stage? It is perfectly normal to be nervous before delivering a speech, no matter how many times you have spoken before. There are some simple tips to avoid being nervous during your speech:

  • Show up early and get to know the people/speaking environment better. Familiarity of people/environment helps you to minimize your nervousness.
  • Check whether your props (including projector, computers) are working fine before the meeting. This will avoid unwanted last minute frustrations.
  • Take a few deep breaths and exhale slowly, before your speech. This relaxes your body, helping your blood pressure to lower and your mind to clear. This will enable free flow of words when you start to speak.
  • Have your opening memorized and it will help to break the ice and get you rolling.

If you make mistakes during your speech, because of nervousness, don't stop speaking and don't apologize. Remember that the audience wants you to succeed. They will feel your pain too, and they will understand what you are going through.

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Lesson Posted on 19/09/2017 Life Skills Coaching Life Skills Coaching/Soft Skills Training/Personality Development Training Life Skills Coaching/Soft Skills Training/Communication Skills Training

The Etiquette Mystery: Part II

Manjiri J.

I am the founder and proprietor of my coaching firm in Bangalore, known Reivent Coaching and Consulting....

1. Why don’t we follow etiquette each time? I have been thinking of the why and these are my thoughts! One day I saw something at the airport. These were two wonderful young girls standing ahead of me. The officer lady was guiding us to distribute the traffic to different security counters.... read more

1. Why don’t we follow etiquette each time?

I have been thinking of the why and these are my thoughts!

One day I saw something at the airport. These were two wonderful young girls standing ahead of me. The officer lady was guiding us to distribute the traffic to different security counters. The first girl heard the instruction, lifted her sack higher almost punching the officer and walked past brushing her. The next girl took her cue from the officer, looked back at her for a moment, smiled, said Thank you, and moved on. What I realized in that moment was that the first girl was focused on something else and not aware of her surroundings. Maybe her meaning of polite behavior is not being rude verbally. I am sure if it was her interview and the interviewer had ushered her into the cabin she would have been very different. Whereas the second person was in the moment, focused on what was happening around her, and maybe her meaning of politeness is acknowledging people.

Anne Linden in her book says “Most of our behavior is not under our conscious control.” Most of what we do is automatic.

And, when we learn Etiquette we are trying to change/ guide our behavior consciously. That needs deeper work than just trying to remember rules as there will be different environment’s and triggers. Behaviours are what we do and they define us. But most of the time they are done unconsciously, and that is why they are spotted by others while we are not even aware of it. I am speaking of the behaviour we do without intending to be rude yet people think of it as insensitive or impolite. Tell a person how intrusive he is when he speaks loudly in an open office space and he will wonder what you are talking about!

2. Some of the reasons I think why we may be overlooking Etiquette/Manners sometimes are:

1. Habits: We all have habits and some of these may not be appropriate in a situation. You may have the habit of shaking your legs while speaking, shaving the stubble only when you feel the need to impress, the habit of returning phone calls only to those you feel are important or reacting with a sharp word. These habits are impossible to shake off unless you are aware of them, consider them as rude and consciously want to change them.

2. Thinking of it as pretence: I had this participant in one program who was pretty miffed with the word etiquette. He called it a western elitist concept and wanted to know if there was any etiquette on how to clap hands as well. Etiquette is about being considerate and respectful to the occasion and people. What could be phony about that?

3. No reason: While we are our perfectly mannered in our interviews like as though our conscious mind is on high alert, once on the job how often does it last? Sometimes we don’t see a reason to extend a courtesy because we feel the other person is not that important, or we feel nobody is noticing and that’s the time we slip.

4. Stress : Our emotional state also influences our behaviour. Sometimes our head is filled with other thoughts, or we are so absorbed in matching our steps with the fast moving corporate world that we just don’t notice what we are saying or how our actions are affecting others.

5. Our Meaning and Beliefs: I believe each one of us has our own meaning of how to behave well. While we do appreciate the etiquette guidelines we eventually do what we believe is important. For my wonderful office help at the office, etiquette/manners mean speaking softly, a clean shave, and saying "Good morning", "Thank you" with a smile and "Sorry" with a lost face. Participants in my training program are unconvinced when I inform them that etiquette suggests, at a business dinner, if a piece of tableware falls down, you need to inform the restaurant staff instead of picking it up.

6. Intention: Another most important reason is our intention. Our intention guides and influences our behaviour too. Intent to be polite only to have a good reputation is different from wanting to have a pleasant disposition. Intent to do a behaviour as it is to our advantage in that situation is quite different from wanting to be respectful to any situation, person or occasion.

3. What could you do?

If you are one of those professionals who feel being considerate and civil is important and wish to get better then here are some of the things you could do:

  • Know the etiquette rules as they have been formed keeping in mind civility and respect towards other people.
  • Practice being more in the moment, learn to direct your consciousness externally.
  • Be aware of how you behave in situations, as you cannot change something you do not know. A quick external feedback would be useful too.
  • Notice your emotional state during the day. Do make a mental note of the triggers that make you behave differently than usual.
  • Take a moment to step into a resourceful state. One way would be to use your physiology. Change your posture with the simple act of lifting your rib cage. It will get you alert. Try it on.
  • And not to miss, consciously think through your intention. How essential is being civil and courteous to you? “Why” and “For What” is it important? Make sure your answers are stated in the positive and empower you.

Etiquette in Business is important because it lays down rules for civility and collectively creates the behavioural culture in the organisation. Yes, we all slip and may forget to offer courtesies, and that’s okay as long as we know. Just make sure that you are not being offensive and annoying.

After all, we all are continuous work in progress, aren’t we?

 Stephen Covey, "We become what we repeatedly do."

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