Your Trust and Safety are our Priority!
At UrbanPro, we are committed to providing a secure environment for both Tutors and Students. Our comprehensive safety measures ensure a trustworthy learning experience.
All tutors undergo rigorous ID and Education checks to verify their credentials, ensuring a qualified and trustworthy community.
All communication, including chat and virtual calling, occurs within the UrbanPro platform. Your privacy is our priority, and no direct contact information is shared*.
Empower yourself to control your interactions. Easily block or report any user exhibiting suspicious behavior to keep our community safe. Learn how to Block and Report a User.
Say No to Payment Frauds
Tutors, safeguard your earnings by accepting payments only through UrbanPro. Educate yourself about UPI payment frauds, and always prioritize transactions within the platform using UrbanPro Secure Pay.
Empowerment Through Blocking
As a student, exercise control over your learning environment. Block any tutor displaying behavior that makes you uncomfortable. Learn how to Block and Report a User.
Report Suspicious Activity
Be our eyes and ears. If you come across any suspicious behavior, report it to the Support Team. Your vigilance helps us maintain a secure learning community.
Stay Informed
Explore these articles to enhance your understanding of safety on UrbanPro
Contact Us
We're Here for You
If you have any concerns or questions regarding safety and privacy, don't hesitate to reach out to our support team.
Together, Let's Keep UrbanPro Safe and Secure!
Join us in fostering a safe and secure learning community. Report any suspicious activity, follow best practices, and let's make UrbanPro a place where education thrives in a protected environment.
* For most Tutors direct number sharing is blocked. There are some old Tutors where direct numbers are being shared. Talk to the Support Team on how to move to the secure system.
