Seeking position of corporate trainer in one of the most renowned company and contribute to successful existence. My strong skills is in designing training courses and programs will be very helpful in delivering talented and skill full human resources
I am an impressive communicator with honed Interpersonal, Team Building, Negotiation, Presentation and Analytical skills.
Certification : Completed train the trainer certification from British Connections
Post Graduation : MCM from JDC Bytco College, Institute of Management &
Research', affiliated to ‘University of Pune'.
Graduation : Bachelor of commerce from ‘Pune University' in the year 2005.
? Craven son Auctioneers- Nasik (2004-2005)
? Handling Customers.
? Managing Office Accounts .
? Administration work
? Arranging auction for the company
? Infosys BPO – Pune (2008- 2009)
? Worked in a voice process(Verizon)
? Worked in Insurance process
? Worked in Testing Team for 8 months
? Handled Quality and Process and Domain Training .
? Worked in Cash application and collections team.
? Trainer with Infosys BPO-Pune (2009- 2013)
? Training new team members on the process Knowledge.
? Taking BHR induction for the new team members.
? Conducting email audits and implementation of certificates for English communication on floor.
? Also have experience of handling quality for the team.
? Updating tips on the white board to improve communication of the team members on the floor.
? Conducting Domain training for new employee.
? Creating process training plan for the new employee.
? Reducing the training time for process training.
? Trainer at British Connections July 2013 till date
? Conduct training session on Spoken English, Communication , Voice and accent.
? Making Modules and Lesson plans for the Training session.
? Conduct Cooperates Batches for British Connections.
? Trainee Need Analysis .
? Compilation of course Material
? Train The Trainer Certification:- British Connections
? Accent Neutralization Training
? Voice & Body Language
? Training Need Analysis.
? Structure of Instructional Delivery
? Adult learning Styles.
? Motivators and barriers to learning.
? Keys to successful presentation.
? Principals of Adult Learning.
? Planning a Constructive Feedback.
? Components and development of lesson plan.
? Difficult behaviors in class.
? Evaluation of your Training Programme.
? Minimum 15 practical training sessions (From trainees)
? Training activities and Ice Breakers.
? Personal Grooming
? How to make professional power Point Slides.
? All soft skill (with PPT)
HIGHLIGHTS OF QUALIFICATIONS :
• Excellent time management, prioritizing, multi-tasking, organizational and communications skills at all levels
• Able to learn quickly, make effective decisions, keen instincts for problem resolution as an effective team member
• Certified transaction monitor
• Won an I-star award from Infosys, As employee of the year.
• Achieved 100% compliance on domain certification for the new engagement.
Skills, Knowledge and Abilities:
• Proven ability to motivate others in communication.
• Ability to work with all levels of employees and maintain credibility, trust, and cooperation.
• Strong oral communication and presentation skills with ability to teach adults.
• Strong professional image.
? Initiating Activities and Exercises to help the team in building and achieving their Vision and Mission
? Member of News letter
? Co-coordinating Team to implements Brainwave Ideas
? Supporting Enthusiasm on the floor, Fun at Work, Exploring Knowledge,
I Niti Behere hereby accept that all the information provided above are true to the best of my knowledge and have all the original documents supporting the same