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ITIL V3 Foundation

ITIL V3 Foundation

Dapodi, Pune

2,000

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About the Course


ITILĀ® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by thousands of organisations around the world,

Topics Covered

1.Introduction to IT Service Management (ITSM)
2. Service Strategy
3. Service Design
4.Service Design
5.Service Transition
6. Service Operation
7.Continual Service Improvement

Who should attend

Individuals involved in the delivery and support of IT services
Management responsible for strategizing the IT roadmap

Pre-requisites

NA

What you need to bring

Book and Pen

Key Takeaways

Understand the need for IT governance and the best practices documented in ITIL V3
Will be ready for ITIL V3 Foundation examination
Content
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mayur pawar 27/12/2013

ITIL Certification

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nitin 05/06/2013

where are u located in pune and how many day we need to attend the training i

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About the Trainer

Lekshmi picture

Lekshmi

BE and MBA


Have a 5 years of experience in IT field and have done ITIL V3 foundation certification
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Course Id: 3269