Web Ex and Skype

Topics Covered

SAP SLcM (Student Life Cycle Management) Course Course content The introduction covers the basics of using SAP R/3 and is a requirement before attending most other training courses. The course content includes: Logging on and off Screen layout and useful buttons Searching for information Working with favorites Shopping for Basic shoppers Shopping using SRM covers the purchasing process from online requisition through to processing the invoice. The course content includes: Logging on to the myWorkplace portal to use SRM Shopping using the marketplace Shopping using free text Copying shopping carts Searching for shopping carts Confirmations Shopping for Expert buyers Shopping for Expert buyers covers the purchasing process from online requisition through to processing the invoice. The course content includes: Logging on to the myWorkplace portal to use SRM Shopping using the marketplace Shopping using free text Creating limit orders Creating ‘buy on behalf of’ shopping carts Copying shopping carts Searching for shopping carts Confirmations Sales Sales covers the creation of basic sales orders through to the issuing of credit notes. The course content includes: Creating external sales orders Generating and printing sales invoices Creating credit notes Internal Trading View and maintain student information Viewing and maintaining student information covers accessing and updating student information via master data and the student file, SAP and BW reports and also covers the production of relevant student documentation. The course content includes: Searching for students Viewing and maintaining student master data Registering students Program transfers Module bookings and cancellations Entering modules marks and appraisal status Running the Board of Examiners report Entering programme progression status Processing student notification of absence forms Overview of all available Student Lifecycle Management reports and Registration reports in Business Warehouse Financial reporting Finance reporting covers the running of financial reports for all types of account in the University. The course content includes: Running cost centre reports Running research project reports Running non-research project reports Manipulating report data (changing display, sorting, filtering and saving variants) Postgraduate admissions: Portal and Reporting Postgraduate admissions: Portal and reporting covers the academic selector portal and reporting on postgraduate applications. The course is aimed at academic selectors and school support staff and includes: Logging on to the academic selector portal Viewing and processing postgraduate applications Viewing and manipulating Business Warehouse applicant reports CRM Interaction Centre CRM Interaction Centre covers the process of handling student enquiries. The course is designed for King's Gate staff and includes: Finding, creating and maintaining enquirer details Recording new enquiries Processing web and e-mail enquiries Human Resources: Drilldown reporting HR drilldown reporting covers the running of the HR drilldown report to view wage costs. The course content includes: Running the HR drilldown report What the report displays Manipulating the report data Human Resources: Manager's Desktop Manager's Desktop covers the running of various Human Resources reports. Access to Manager's Desktop is restricted to the Head of School/Section or their nominee. The course content includes: Accessing Manager's Desktop Understanding the screen layout Running reports (e.g. personal details, absences, expenses) Manipulating the report data (e.g. exporting to Excel) Entering and reporting on employee appraisals Online Expenses Online expenses is designed for staff who claim expenses and support the expenses process within their section. The course content includes: Entering your own expense claim Entering a claim by proxy Checking and approving claims Maintaining the approvers table Reporting on staff expenses Business Warehouse reporting Business Warehouse reporting is for staff who run BW reports on the myworkplace portal. The course content includes: How to run a report Manipulating report data (changing display, sorting, filtering and saving views) Exporting and printing reports Cash Desk Cash desk is designed for Interaction team, Finance and Accommodation users who take payments from customers. The course content includes: Opening a cash desk Recording cash, cheque and credit card payments Library training is designed for library staff who need to check staff and student details. The course content includes: Viewing student personal and academic details Viewing staff contract details Processing Student Notification of Absence forms Processing SNAFs expenses is designed for school staff who receive absence requests from students (note this content is also now included in the View and Maintain SLCM training course). The course content includes: How the student requests an absence in S3P Processing the absence request in the myworkplace portal inbox Viewing the processed requests in SAP Training and Events Management Training and Events Management (TEM) covers Clerk and Administrator (where required) roles for creating and booking training events. The course content includes: Creating Business Event Groups and Types (Administrator) Creating Business Events Booking attendees Producing correspondence Shopping cart approval and processing WIC/WIA This course is designed for those who need to approve carts and process Web Invoice Coding and Web Invoice Approval items. The course content includes: Approving shopping carts from email or the myworkplace portal inbox Entering and approving Web Invoice Coding Processing Web Invoice Approval items Purchasing card coding Purchasing card coding is designed for those who own and approve purchasing cards. The course content includes: Coding purchasing card items Approving purchasing card coding