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SAP CRM 7.0 ehp3

1 Reviews

Course type: Online Instructor led Course

Platform: Webex based

Course ID: 32978

Course type: Online Instructor led Course

Platform: Webex based

Students Interested 0 (Seats Left 0)

1 Reviews

About the Course


  • CRM Base Customization :Partner Determination Procedures, Organization Determination Procedure, Date Profile, Action Profile, Text Management.

  • CRM Sales :Account & Contacts Management, Activity Management, Opportunity Management, Territory Management, Sales Call planning, Key Account Management.

  • CRM Marketing: Lead Management, Marketing Planning, Campaign Management, Segmentation, Campaign Automation, Questionnaires, ELM, Loyalty Management.

  • CRM Standard Reports :Sales reports, Marketing Reports, Services reports.

  • Web UI – PFCG Role, Navigation Bar Profile, Business Role, Creation of Work Centres, Assign Logical link ID.

  • CRM Service: Installed base, Subject profiles, Code groups profile, Service request, Complaint management.

  • Interaction Centre Web Client: Web client profile, Account Identification, Maintaining accounts, Interactive Scripting, Including Transactions in Navigation Bar Profile, Transaction Launcher.

  • Middleware: initial load, RFC Destination between Systems. Admin console –Site, Publication and Subscription. Generating required Customizing objects for Initial Replication, updating tables, Define & Release queues.


 

Date and Time

Not decided yet.

About the Trainer

5 Avg Rating

1 Reviews

1 Students

1 Courses

She is an SAP professional having total 8 years of experience. She has worked with MNCs like IBM ,Lnt etc. And handled diverse industries clients for implementation and support projects. She has trained many professionals from different backgrounds aspiring to be SAP consultant.

Student Feedback

5.0

Average Rating

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Reviews

Deepti

The training was excellent. I have been working in IT industry for 7 years and nobody has explained the fundamental concepts as well as your trainers. Best thing is that I know exactly what CRM is and how all SAP modules integrate with CRM. Thank you for the training and helping me understand CRM module intricacies in a simple manner. I have made a major advancement in my career due to the detailed knowledge imparted during the course. I look forward to talking soon regarding HANA.

Discussions

Students Interested 0 (Seats Left 0)

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