The Salesforce Development Training with AI at 3RI Technologies Pvt. Ltd., Pune is a comprehensive 3-month instructor-led training program designed to develop practical Salesforce development, customization, automation and AI-oriented skills.
The program follows 3RI Technologies' industry-oriented approach with instructor-led sessions, hands-on exercises, assignments, real-time examples and project-based learning. Learners progress from understanding Salesforce CRM fundamentals to developing and customizing applications using Salesforce development technologies.
What You Will Learn
- Salesforce CRM fundamentals
- Salesforce platform and ecosystem
- Objects, Fields and Relationships
- Standard and Custom Objects
- Salesforce Data Model
- Users, Profiles and Permission concepts
- Data Management concepts
- Reports and Dashboards
- Salesforce Automation fundamentals
- Flow concepts and process automation
- Salesforce Development fundamentals
- Apex Programming
- Apex Classes and Methods
- Object-Oriented concepts in Apex
- SOQL and SOSL concepts
- DML Operations
- Triggers and Trigger concepts
- Exception Handling
- Testing concepts in Salesforce
- Lightning Platform fundamentals
- Lightning Web Components concepts
- Salesforce application customization
- Integration and API fundamentals
- Salesforce security concepts
- Introduction to AI in the Salesforce ecosystem
- Generative AI concepts for CRM use cases
- AI-assisted customer and business workflows
- Real-time Salesforce development scenarios
- Practical development projects
Practical Learning
The training emphasizes hands-on Salesforce development rather than theory alone. Learners work with Salesforce environments to understand CRM configuration, data management, automation and application development.
Practical exercises include creating objects, working with relationships, writing queries, understanding Apex development, implementing automation and exploring Lightning development concepts. The AI component introduces learners to how Artificial Intelligence and Generative AI concepts can support modern CRM processes, customer interactions, productivity and intelligent business workflows.
Who Should Join?
This Salesforce Development with AI course is suitable for:
- College students and fresh graduates
- Salesforce Administrators moving towards development
- Software developers exploring the Salesforce ecosystem
- IT professionals looking to learn CRM development
- Working professionals interested in Salesforce
- Professionals looking to combine Salesforce and AI skills
- Career switchers willing to develop technical and CRM fundamentals
Prerequisites
Basic computer knowledge and an understanding of programming concepts are helpful. Previous Salesforce experience can be beneficial but is not mandatory for learners who are prepared to build the required fundamentals during the program.
Training Outcome
After completing the program, learners should be able to understand Salesforce CRM architecture, configure and customize applications, work with Apex and SOQL, understand Lightning development and automation, and explore practical AI applications within Salesforce-oriented business workflows.
The program also includes appropriate practical assignments, project guidance, interview preparation, resume guidance, career guidance and placement assistance, aligned with 3RI Technologies' training-support approach.