✔ Core Salesforce Fundamentals
Understanding the Salesforce platform architecture, data model, multi-tenant environment, and key admin responsibilities.
✔ User & Security Management
Creating and managing users, roles, profiles, permission sets, org security, and ensuring data access through a secure, structured approach.
✔ Data Modeling & Relationships
Designing scalable object models using standard and custom objects, field types, relationships, schema builder, and best-practice data architecture.
✔ Automation with Flow Builder
Mastering Salesforce Flow — the most powerful automation tool. Learn how to create record-triggered flows, screen flows, scheduled flows, and complex business processes.
✔ Validation & Business Rules
Implementing validation rules, formulas, approval processes, and other logic components to ensure quality and efficiency.
✔ Reports & Dashboards
Building powerful, insight-driven reports and dashboards that help businesses make informed decisions.
✔ Data Management
Using Data Loader, Data Import Wizard, deduplication techniques, and maintaining data hygiene.
✔ Sales Cloud & Service Cloud Overview
Understanding key features like Lead/Opportunity management, Case management, and core service functionalities.
✔ AppExchange & Extensions
Learning how to evaluate, install, and manage third-party apps to extend org capabilities.