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ITIL v3 Foundation certification

ITIL v3 Foundation certification

Online Instructor led Course

Platform: webex

16,000

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About the Course


This is a classroom training program that: • Is designed for IT professionals responsible for implementing IT Service Management improvements using ITIL® and want to obtain the ITIL® Version 3 Foundation Certification. • Enables attendees to understand how an integrated IT Service Management framework, based on ITIL best practices can be adopted within their own organization. • Outlines the processes required to deliver, measure, and improve IT services. • Provide a comprehensive look at the concepts and terminology necessary for a Foundation level understanding of ITIL V3. • Helps prepare students to incorporate ITIL concepts into their work environment. (Plz note exam fees is extra)


Topics Covered


• Overview of ITSM in context of an organization • Overview - ITSM, ITIL® & ISO20000 • ITSM Roadmap for organizations • Overview of ITIL® modules • Review of Sample questions • Preparation for the exam


Who should attend


The intended audience for this course is anyone involved in implementing, administering, or managing technology assets or a Service Delivery. Examples of professionals attending this course are - • IT Management • IT Support Staff • IT Consultants • Business Managers • Business Process Owners • IT Developers • Service Providers • System Integrators


Pre-requisites


This course has no prerequisites. However students should have working experience with technology or technology management in an organization.


What you need to bring


* A photo-id * A passport size colored photograph"


Key Takeaways


* ITIL v3 Foundation certification & badge - ( for those passing the exam) * Network with corporate * A beautiful & colorful spiral notebook

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Santigopal Masanta 24/04/2014

Need to know about ITIL V3 training training program.

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About the Trainer

Devshankar

IT Service Professional


In quest of career enrichment opportunities in IT Industry/Network Management/ Microsoft Server Technologies/Cisco Technologies/Wireless and Telecom Technologies/Network Management / Techno Commercial Assignments / Wireless Communication / Technical Support / Infrastructure Management Services/ Network Security and Firewall Technologies/ Information Security/ ITIL Expert v3 2011 Certified / Soft Skills / Live Skills and People Management Skills in different industry Verticals with an organization of high repute in conjunction with company’s goals, values and objectives.
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Course Id: 13691