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ITIL Foundation

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Course type: Online Instructor led Course

Platform: Skype

Course ID: 19331

Course type: Online Instructor led Course

Platform: Skype

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₹ 2,000

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Gopichand Nandanuri picture
Gopichand Nandanuri

Production Manager

8 Years of Experience

About Gopichand Nandanuri

Been in this industry for 8+ yrs.
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About the Course

Information Technology Infrastructure library, well known as ITIL is widely used in the IT Service Industry for more than 20 yrs now. This could be more or less the best de facto standard for how well a Service can be delivered to a customer/client.

Topics Covered

Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement.

Who should attend

IT Professional with 3+ yrs of work experience or call center professional with 4+yrs of Experience.

Pre-requisites

3+ yrs work Work Experience

What you need to bring

Notepads

Key Takeaways

Service Management concepts
Service Management principles

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₹ 2,000

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