English Speaking (Language Enhancement Program)

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Course type: Online Instructor led Course

Platform: Skype

Course ID: 9693

Course type: Online Instructor led Course

Platform: Skype

Students Interested 3 (Seats Left 0)

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Arya picture
Arya

M.A English Lit. (E.F.L University)

8 Years of Experience

About Arya

Arya has about 15+ years of experience in the fields of customer service and training & development.

He has started his career in the field of customer service & now has been training for the past 8+ years.

•Began his career as a customer service representative and became customer service head within 2 years which was never achieved in Eureka Forbes Ltd.

•Worked for Ion Exchange India Pvt. Ltd as service head for 2 years, during which he trained & managed his team to achieve best customer service center award twice in 2 years.

•Has worked for GECFS till it became GEMS as process associate for 2years.During which he managed team performance record.

•Has good exposure towards customer service mindset, sales mindset & raining as per physiological & business need.

•He has been training since 8+ years at all levels of trainees ranging from who need communicative English, voice & accent, call center dynamics, customer service mindset, soft skills, selling skills & personal Effectiveness.



•Presently working for International School Of Telecom & Technology

Management as Manger – Training & Operations.

Skill Set:

Communication Skills:

§ Voice & Accent Training

§ Basic Communication Skills

§ Language Enhancement

§ Call Coaching



Soft Skills:

§ Customer Service

§ Listening Skills

§ Email Etiquette

§ Telephone Etiquette

§ Conference Call Etiquette

§ Documentation Skills

§ Probing Skills

§ Work place Etiquette

§ Business Writing

§ Interview Skills

§ Professionalism

§ Selling Skills
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About the Course

Online English Enhancement Program:

* Learn to speak English in just 3 Months.

* Online learning advantages:

a) Save time in travelling.
b) Save energy.
c) Individual focus.
d) attend sessions comfortably from home.
e) combining all above,Better learning.

* 100% language improvement.

* Free interview Skills for Job Seeker.

* Well researched methodology which involves Grammar, Speaking, Writing & Listening Exercises.

* Fees Rs.3000/-

* Each session of 1Hr.

* Duration 3 Months.

Topics Covered

* How to be confident.

* Fundamental Grammar.

* Writing Activities & Reviews.

* Speak Activities & Reviews.

* Listening Activities & Reviews.

Who should attend

Open to all who want to improve their English Level.

Pre-requisites

Student should be able read & write even if there are some spelling mistakes.

What you need to bring

You need to have Computer, Head-set with Internet connection (Band with of (128kps to 300kps).

Software:Skype & Teamviewer to be installed in the computer.

Key Takeaways

After completion of the Training, student will know correct Sentence formation & will speak with confidence.

Reviews

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Discussions

Students Interested 3 (Seats Left 0)

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