Online English Enhancement Program: * Learn to speak English in just 3 Months. * Online learning advantages: a) Save time in travelling. b) Save energy. c) Individual focus. d) attend sessions comfortably from home. e) combining all above,Better learning. * 100% language improvement. * Free interview Skills for Job Seeker. * Well researched methodology which involves Grammar, Speaking, Writing & Listening Exercises. * Fees Rs.3000/- * Each session of 1Hr. * Duration 3 Months.

Topics Covered

* How to be confident. * Fundamental Grammar. * Writing Activities & Reviews. * Speak Activities & Reviews. * Listening Activities & Reviews.

Who should attend

Open to all who want to improve their English Level.

Pre-requisites

Student should be able read & write even if there are some spelling mistakes.

What you need to bring

You need to have Computer, Head-set with Internet connection (Band with of (128kps to 300kps). Software:Skype & Teamviewer to be installed in the computer.

Key Takeaways

After completion of the Training, student will know correct Sentence formation & will speak with confidence.

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About the Trainer

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Arya Akash Rao

M.A English Lit. (E.F.L University)

8 Years of Experience

Arya has about 15+ years of experience in the fields of customer service and training & development.

He has started his career in the field of customer service & now has been training for the past 8+ years.

•Began his career as a customer service representative and became customer service head within 2 years which was never achieved in Eureka Forbes Ltd.

•Worked for Ion Exchange India Pvt. Ltd as service head for 2 years, during which he trained & managed his team to achieve best customer service center award twice in 2 years.

•Has worked for GECFS till it became GEMS as process associate for 2years.During which he managed team performance record.

•Has good exposure towards customer service mindset, sales mindset & raining as per physiological & business need.

•He has been training since 8+ years at all levels of trainees ranging from who need communicative English, voice & accent, call center dynamics, customer service mindset, soft skills, selling skills & personal Effectiveness.

•Presently working for International School Of Telecom & Technology

Management as Manger – Training & Operations.

Skill Set:

Communication Skills:

§ Voice & Accent Training

§ Basic Communication Skills

§ Language Enhancement

§ Call Coaching

Soft Skills:

§ Customer Service

§ Listening Skills

§ Email Etiquette

§ Telephone Etiquette

§ Conference Call Etiquette

§ Documentation Skills

§ Probing Skills

§ Work place Etiquette

§ Business Writing

§ Interview Skills

§ Professionalism

§ Selling Skills