Must join session for Team Leaders in Technical Support, Customer Support industry with 0 - 2 years of experience. At lot of time we feel that we are slogging a lot but not getting recognized. We feel that there is something wrong with the team or something wrong with the management. Folks, Remember Winner don't do different things , they do things differently . Join my online session and learn the latest and global tips n tricks for becoming a successful Team Leader for your MNC.

Topics Covered

Team Dynamics Team Meetings 1-0-1 Sessions Feedback sessions Performance Management Monthly/Quarterly reviews Team Events Team building Activities

Who should attend

Team Leader from Technical Support Team Leader from Customer Support Team Leader from Service Industry

Pre-requisites

A brief of who you are , what you do and what you want to gain from this workshop

What you need to bring

Notebook, Pen/Pencil

Key Takeaways

Effective ways of leading a team and how to make them successful to make yourself successful.