SKPI Diploma of Retail Management can be done by completing 2 core units and 7 elective units online. (4 elective units must be selected from the elective units (3 of which must be SIR coded) and 3 from the remaining units available. This is an online course.

Topics Covered

Core Units: Manage operations to budget Manage sales teams Elective Units:Any 7 of the following: Manage meetings Manage budgets and financial plans Establish a franchise operation Manage a franchise operation Manage establishment of new sites or regions Manage relationships with franchisees Manage closure of a franchise Manage human resources management information systems Manage workforce planning Manage recruitment, selection and induction processes Manage an information or knowledge management system Develop teams and individuals Develop a workplace learning environment Manage people performance Manage operational plan Facilitate continuous improvement Identify and evaluate marketing opportunities Establish and adjust the marketing mix Implement and monitor marketing activities - Develop organisational marketing objectives - Participate in the coordination and maintenance of a systematic approach to managing Participate in the management of the OHS information and data systems Assist in the design and development of OHS participative arrangements Develop workplace policy and procedures for sustainability Manage personal work priorities and professional development Manage industrial relations Manage business customers Manage store facilities Acquire and retain online customers Manage retail brands online Select an e-business model - Manage financial resources Manage prices Establish business legal and legislative requirements Administer human resources policy Recruit and select personnel Adopt mobile commerce applications to improve sales and service Control inventory Develop purchasing strategies Manage retail merchandise Manage suppliers Manage store presentation and pricing Analyse and communicate information Set strategic plans Initiate and implement change Manage staff through change Plan and prepare for business sustainability Manage diversity within the business Manage promotional activities Devise a strategic marketing plan Review product or service performance Manage distribution processes Forecast product performance Improve supply and distribution chains Maximise product sales and market share SIRXQUA002A Lead a team to foster innovation $14.00 SIRXQUA003A Create an innovative work environment $14.00 SIRXQUA004A Set up systems that support innovation $14.00 SIRXQUA006A Benchmark and continuously improve operational quality - SIRXRSK404 Control store security $14.00 SIRXSLS008A Develop a sales strategy - SIRXSLS406 Manage sales and service delivery $14.00

Who should attend

Those working in retails industry Those who want to start a retail shop Those who want to buy a franchisee and manage the store Those who want to manage a retail store or a department in a big retail mall.

Pre-requisites

Anyone who could understand lessons in English and have good English language capabilities. The online lessons are in English.

What you need to bring

Nothing

Key Takeaways

A Diploma awarded by an Australian Training Company.