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Diploma of Retail Management

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Course type: Online Instructor led Course

Platform: Online Learning Management System

Course ID: 18209

Course type: Online Instructor led Course

Platform: Online Learning Management System

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About the Course

SKPI Diploma of Retail Management can be done by completing 2 core units and 7 elective units online. (4 elective units must be selected from the elective units (3 of which must be SIR coded) and 3 from the remaining units available. This is an online course.

Topics Covered

Core Units:
Manage operations to budget
Manage sales teams
Elective Units:Any 7 of the following:

Manage meetings
Manage budgets and financial plans
Establish a franchise operation
Manage a franchise operation
Manage establishment of new sites or regions
Manage relationships with franchisees
Manage closure of a franchise
Manage human resources management information systems
Manage workforce planning
Manage recruitment, selection and induction processes
Manage an information or knowledge management system
Develop teams and individuals
Develop a workplace learning environment
Manage people performance
Manage operational plan
Facilitate continuous improvement
Identify and evaluate marketing opportunities
Establish and adjust the marketing mix
Implement and monitor marketing activities -
Develop organisational marketing objectives -
Participate in the coordination and maintenance of a systematic approach to managing
Participate in the management of the OHS information and data systems
Assist in the design and development of OHS participative arrangements
Develop workplace policy and procedures for sustainability
Manage personal work priorities and professional development
Manage industrial relations
Manage business customers
Manage store facilities
Acquire and retain online customers
Manage retail brands online
Select an e-business model -
Manage financial resources
Manage prices
Establish business legal and legislative requirements
Administer human resources policy
Recruit and select personnel
Adopt mobile commerce applications to improve sales and service
Control inventory
Develop purchasing strategies
Manage retail merchandise
Manage suppliers
Manage store presentation and pricing
Analyse and communicate information
Set strategic plans
Initiate and implement change
Manage staff through change
Plan and prepare for business sustainability
Manage diversity within the business
Manage promotional activities Devise a strategic marketing plan Review product or service performance
Manage distribution processes
Forecast product performance
Improve supply and distribution chains
Maximise product sales and market share
SIRXQUA002A Lead a team to foster innovation $14.00
SIRXQUA003A Create an innovative work environment $14.00
SIRXQUA004A Set up systems that support innovation $14.00
SIRXQUA006A Benchmark and continuously improve operational quality -
SIRXRSK404 Control store security $14.00
SIRXSLS008A Develop a sales strategy -
SIRXSLS406 Manage sales and service delivery $14.00

Who should attend

Those working in retails industry
Those who want to start a retail shop
Those who want to buy a franchisee and manage the store
Those who want to manage a retail store or a department in a big retail mall.


Anyone who could understand lessons in English and have good English language capabilities. The online lessons are in English.

What you need to bring


Key Takeaways

A Diploma awarded by an Australian Training Company.

Date and Time

Not decided yet.

About the Trainer

Avg Rating

0 Reviews

0 Students

6 Courses

Madhup Srivastava

M.Sc, MBA; Trainer

A Management Professional with over 31 years of versatile experience in designing and implementing sales & marketing policies and strategic business plans across Vegetable Oil, Fertilizers & Chemicals, dairy, commodities, travel, and education with work experience spanning from India, China, New Zealand, and Australia. Acknowledged as an expert with 31 years comprehensive experiences in interfacing with industry stalwarts and key stakeholders for envisioning and implementing policies to enhance profit operations of the organization as a whole. A Master in Agriculture, and an MBA (Victoria University -Wellington) with specialization in Finance with extensive experience in heading the scope of International Trading/ Business, Sales, Supply Chain Management, Logistics Management, Operation & Finance Management.Fluent in English and Hindi, familiar with business culture in global set up.


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