Duration: 4 days (6 hours in total, 90 minutes each session)
Objective: To help participants develop the skills and strategies needed to effectively resolve conflicts in various personal and professional situations.
Day 1: Introduction to Conflict Resolution (90 mins)
Session 1: Workshop Overview and Audience (30 minutes)
Session 2: Understanding Conflict (60 minutes)
Assignment 1: Participants will be asked to reflect on a personal conflict scenario, identifying the root causes and their role in it.
Day 2: Conflict Resolution Techniques (90 mins)
Session 3: Communication and Active Listening (45 minutes)
Session 4: Mediation and Negotiation (45 minutes)
Assignment 2: Participants will receive an assignment to apply mediation and negotiation techniques to a hypothetical conflict scenario.
Day 3: Ethical Conflict Resolution and Practical Application (90 mins)
Session 5: Ethical Considerations in Conflict Resolution (45 minutes)
Session 6: Assessment and Assignment (45 minutes)
Assignment 3: Participants will be asked to analyze a real-life conflict scenario, applying ethical considerations to their resolution strategy.
Day 4: Applied Conflict Resolution, Assessment, and Certificate (90 mins)
Final Session: Applied Conflict Resolution, Assessment, and Certificate (90 mins)
Assignment 4: Participants will be encouraged to reflect on their overall understanding of conflict resolution and share insights from the workshop, specifically focusing on ethical aspects. This assignment will be submitted during the final session.
Certification: A certificate of completion will be awarded to participants who attend all sessions, actively engage in the activities, and submit their assignments. The assignments focus on applying and reflecting on interpersonal skills and self-care in real-life situations.
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