Communication Skills Training

Sanjiv Sadana is a Consultant Trainer specializing in English Speaking, Soft Skills, Communications & Accent Training. A Graduate with over 10 years of training experience, Sanjiv has trained varied audience pool from new hire/mid & senior management. A dynamic trainer with excellent Communication and interpersonal Skills, he has conducted numerous workshops on various topics like Transition into Corporate Life, Business Etiquette, GD Skills, Interview Skills, Motivational Skills, Team Building Skills, Cross Cultural Sensitivity, Team Building, Verbal & Non verbal(written)Communication, Customer Service, Inter Personal Skills, Transactional Analysis, Presentation Skills, Negotiation Skills, Telephone Etiquette, Stress Management & Time Management amongst others. He also trains in Accent Neutralization
Some of the Clients he has trained for are Tech Mahindra, 24/7 Customers, Infosys, IBM, Sunguard etc. to name a few.
Prior to this he has been a part of Operations as a Team Leader at Wipro. Before joining the corporate world, he was overseeing to a joint family business for 16 years.


EXPERTISE AREAS

1. Voice & Accent- Grammar, Accent neutralisation, American Culture sensitisation and consumer psycho graphics, Enhanced British accent & culture sensitisation, SET (skill enhancement training) refresher programs on language and neutral accent
2. Business Communication- Business writing skills, e mail etiquette, business correspondence
3. Soft Skills- Customer service, Call handling skills, Interpersonal skills at work, Selling skills (direct marketing),Persona Enhancement, Team handling skills, Body language , Presentation skills, Business & telephone etiquette, Stress management, Empathy, Transactional analysis, Non- verbal communication, Corporate etiquette
4. Train the Trainer ? Accent Neutralisation, Grammar, and Facilitation Excellence
5. Spoken English/Grammar