Business Communication is very essential in today's corporate world. It's a big value add for anyone who operates out of the corporate world and for people who are trying find their feet in any corporate industry.

Topics Covered

Training Business Communication is always at an experiential level. Topics covered are: * Email Etiquette - Dos and Don't's of Emails * Telephone Skills/Service Skills - Listening, Empathy, Rapport Building, Apology, Choice of words, Intonation, Pace, Enunciation etc * Personal Grooming/Body Language - The ethical you!

Who should attend

Working class people who would like to improve their business communication skills.

Pre-requisites

Should know basic corporate essentials and should currently be employed at any corporate set up.

What you need to bring

Note pad and pens

Key Takeaways

End of the sessions, participants will be able to: * Understand the various components of business communication. * Be able to draft emails effectively * Start to look like a professional * Be able to hold effective conversations with their clients, colleagues and friends.