IdentityI am a certified ServiceNow Developer and Implementation Specialist with over 2 years of hands-on experience in ServiceNow development and 3.5 years overall in IT. I provide remote/online ServiceNow consultation, development, and support services to clients and teams across various domains.
I am certified in ServiceNow System Administration (CSA) and Hardware Asset Management (CIS-HAM). I hold a degree in Engineering and specialize in ITSM, ITOM, and ITAM modules including Discovery, CMDB, Service Mapping, Event Management, and Asset Management.
My key skills include scripting with Glide APIs, building catalog items, Flow Designer, automation, integration (REST/SOAP), and customizing ITIL-based processes. I’ve worked on real-time projects configuring SCCM, Intune, and Azure AD integrations.
My accomplishments include implementing end-to-end HAM lifecycle management, optimizing CMDB population with Discovery and Service Graph Connectors, and enhancing event management by reducing noise through Flapping Controls and custom alerts.
I’m committed to delivering quality ServiceNow solutions tailored to business needs.
Hafeezpet, Hyderabad 
Certified
