How's it like to work as a tech support guy in Linux? What are the primary duties they have to perform?

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Experienced IT Professional with over 17yrs in managing large teams. In Leadership roles for 12+yrs

As a Tech support guy, you are expected to know Installation, Configuration and maintenance of Linux OS. Typically automating Installation simultaneously on multiple systems, Installation of applications like Apache, Tomcat, FTP, DNS, NFS and Virtualhosting, A ticketing system like JIRA, User administration...
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As a Tech support guy, you are expected to know Installation, Configuration and maintenance of Linux OS. Typically automating Installation simultaneously on multiple systems, Installation of applications like Apache, Tomcat, FTP, DNS, NFS and Virtualhosting, A ticketing system like JIRA, User administration and permissions. Based upon your job description the requirements may also vary. read less
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